Network Engineer
Job details
Position SummaryThe position is responsible for supporting the implementation, maintenance, design, upgrade, and ongoing management and security of the network across the college.Job ResponsibilitiesDesigns, implements, and maintains network traffic flow policy and configuration of routers, firewalls, IPS, VPN, DNS/DHCP, switches (core, distribution, access), wireless, voice, and other information systems and network devices.Assists in analyzing and diagnosing all network and voice failures, packet captures, and reading debug logs, glitches, and malfunctions.Ensures continuous enhancements to guarantee efficient resource utilization and agreed response times to end-users.Supports the maintenance, operation, and upgrade of all networks, security, and voice infrastructure on campus and home office setup and ensures timely backup of the configurations.Security hardening of the network, security, and voice appliances for the maximum availability and integrity of the network resources.Ensures all system vulnerabilities, alerts, and security log messages from security and networking equipment are monitored and appropriate actions are taken.Assists in maintaining compliance with cybersecurity practices and policies.Provides end-user and client support for network and voice-related requests and provides meaningful and timely updates to clients on the ticketing system.Handles operational issues independently and maintains SLEs.Liaises with vendors, suppliers, and IT teams (WCM-Q, WCM-NY, CU-Ithaca) to resolve security, network, and voice faults or upgrades.Creates and maintains documents related to projects, change management, hardware installation and configuration, upgrades, fault diagnostics, preventive maintenance, and resolutions.Performs other related duties as assigned.SkillsEducationBachelor's Degree in Computer Science, Information Technology, or related field.Experience7 - 8 years of hands-on experience in maintenance, operation, troubleshooting, designing, implementation, and management of Voice, LAN, WLAN, and WAN in a multi-campus organization, including at least 2 years of project management experience on the networking side.Must be professionally certified CCNA or CCNP.Other certifications such as CCIE, CISSP, or CompTIA Network+ are preferred.Knowledge, Skills, and AbilitiesDemonstrated experience in communication protocols including TCP/IP, SMTP/POP3, HTTPS, and AppleTalk; Ethernet, ISDN, and DSL topologies; routing protocols such as IGRP, EIGRP, RIP, BGP; MAC OS, UNIX, Windows, CISCO, and Juniper operating systems.Thorough understanding of IP tunneling protocols, including IPSec and SSL; wireless networking protocols vulnerability, running packet captures and reading debug logs, and standards; remote access and VPN technologies.Basic understanding of cloud-related technologies (AWS, Azure).Familiar with security standards, compliances, and best practices.Ability to maintain multi-homed internet environments.Advanced problem-solving and organization skills with an ability to prioritize in a challenging environment.Good written and verbal communication skills, with the ability to describe technical solutions that the end-user can understand.Diligent with an ability to multi-task within demanding timeframes.
#J-18808-Ljbffr Networks & Systems
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