Operations Executive | Training & Coordination | Mumbai

Job Title: Operations Executive | Training & Coordination | Mumbai Location: Mumbai, India Company: Boston Institute of Analytics Job Description Role Overview: We are looking for a proactive and organized Operations Executive to join our team in Mumbai. The ideal candidate will be responsible for training and onboarding franchisees nationwide, internal staff training , and academic planning across batches. This role requires strong coordination skills , an attention to detail, and the ability to ensure smooth day-to-day operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and has a passion for supporting seamless operations within an educational or franchise setting. Key Responsibilities :

• Franchisee Training & Onboarding : Train and onboard new franchisees across the country, ensuring they are fully equipped to follow company processes and protocols.
• Internal Staff Training : Conduct training sessions for internal staff on operational processes and protocols, ensuring that standards are met across the organization.
• Documentation & Reporting : Create and maintain documentation, including daily performance tracking reports, standard operating procedures, and other necessary records.
• Academic Activity Coordination : Plan and coordinate academic activities for batches across the country to ensure smooth program execution.
• Operational Oversight : Oversee daily operations, supporting faculty, staff, and the management of physical facilities to ensure schedules and resources are well-coordinated.
• Additional Duties : Perform other operational and administrative tasks as assigned to support organizational goals.

Requirements and Skills :

• Experience : Minimum 1 year of experience in operations management , training , or a related field, preferably within the EdTech or franchise industry.
• Communication Skills : Excellent English communication and presentation skills, both verbal and written.
• Attention to Detail : Strong focus on thoroughness, quality, and accuracy in all aspects of work.
• Customer-Focused : Demonstrated ability to work effectively and positively with a diverse group of stakeholders, including students, faculty, staff, and administrators.
• Industry Knowledge : Up-to-date knowledge of industry practices, trends, and emerging issues.
• Interpersonal Skills : Charismatic, enthusiastic, and competitive personality with excellent interpersonal skills.
• Technical Skills : Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for documentation and reporting purposes.

Required Qualifications :

• Education : Bachelor’s degree in any discipline.

Why Join Us? At Boston Institute of Analytics, you’ll play a critical role in supporting seamless operations and ensuring high standards across our franchise locations. As an Operations Executive, you will work with a supportive team in a fast-paced, growth-focused environment. This role offers the opportunity to develop your skills in training, coordination, and operations management within a leading educational organization. Apply Now to join a company that values dedication, quality, and customer-focused operations in education! #OperationsExecutive #FranchiseTraining #FranchiseOperations #TrainingAndDevelopment #EdTechJobs #OperationsManagement #NowHiring #DayToDayOperations