Job details
Customer Sales Advisor - Office hours Monday to Friday only! Join Sky Ireland as a Customer Sales Advisor! Start your career in our Dublin contact centre with a starting salary of €30,015, increasing to €32,000 upon successful completion of your probation period. Plus, enjoy the opportunity to earn up to an additional 18% in incentives! At Sky, it's our people who make this an exciting, inclusive workplace where you can be yourself and let your talents shine. We've embraced hybrid working in our contact centres, so you'll enjoy the flexibility of working from both home and the office. Your primary responsibility will be to retain our existing customers by delivering outstanding service and tailored solutions that meet their needs. By addressing concerns with empathy and resolving issues effectively, you will strengthen customer loyalty, reduce churn, and help drive our continued business success. What you'll do:
From day one, we'll provide you with everything you need to succeed, including in-depth knowledge of our award-winning products and effective techniques for handling any challenge-big or small. Our commitment to your growth means you'll have all the tools and support to reach your full potential as a Sales Advisor What you'll bring:
What we offer:
The Benefits: At Sky Ireland, we offer our employees an extensive list of benefits, including:
Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. Where you'll work! You'll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable. When you're on site, you'll have access to free tea and coffee, break out TV area, bike rack, changing/shower facilities, and discounted bus travel. Find out more about Sky Ireland here: Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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Plus, enjoy the opportunity to earn up to an additional 18% in incentives! <p></p> At Sky, it's our people who make this an exciting, inclusive workplace where you can be yourself and let your talents shine. <p></p> We've embraced hybrid working in our contact centres, so you'll enjoy the flexibility of working from both home and the office. <p></p> Your primary responsibility will be to retain our existing customers by delivering outstanding service and tailored solutions that meet their needs. 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A passion for great customer service </li> <li> Provide insights into customer retention trends by identifying the reasons for churn, enabling the business to make informed improvements to products and services. </li> <li> Willingness to learn new skills </li></ul><b> What we offer: </b><ul> <li> Incentives & Rewards: Enjoy regular incentives and rewards for your performance, recognizing your contributions and achievements. </li> <li> Comprehensive Training <b> : </b> Gain in-depth training designed to build versatile skills that you can apply across diverse sales environments, setting you up for success in your role and beyond </li> <li> Career Progression: Unlock a clear path for growth with opportunities to enhance your skills through our Advisor Development Program and Emerging Leader Program, providing a solid foundation for your career advancement </li></ul><b> The Benefits: </b><p></p> At Sky Ireland, we offer our employees an extensive list of benefits, including: <ul> <li> Free Sky TV, along with discounted broadband </li> <li> Private healthcare with Laya Healthcare </li> <li> Annual Sharesave scheme </li> <li> Sky pension plan and Life Assurance which gives you extra piece of mind </li> <li> Dental healthcare options </li> <li> Cycle to work scheme </li> <li> Exclusive discounts from over 800 retailers </li></ul><b> Inclusion: </b><br> CVs aren't everything. 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The Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course provides complete 360-degree training on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality. You’ll get not one, not two, not three, but twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Hotel Concierge Certification</li> <li>Course 02: Professional Certificate in Front Office</li> <li>Course 03: Receptionist Diploma</li> <li>Course 04: Customer Service Manager Training and Front Desk Certification</li> <li>Course 05: Customer Service Management: Recovering Difficult Customers</li> <li>Course 06: Complete Customer Service and Communication Skills</li> <li>Course 07: Retail Customer Service & Effective Customer Targeting</li> <li>Course 08: Customer Relationship Management</li> <li>Course 09: Complaints Handling for Customer Care: Best Practices</li> <li>Course 10: Phone-Based Customer Service</li> <li>Course 11: Service Helpdesk & Technical Support Course</li> <li>Course 12: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 13: Diploma in Customer Service & Handling Complaints</li> <li>Course 14: Know Your Customer (KYC)</li> <li>Course 15: Customer Service Fraud Officer</li> <li>Course 16: Effective Communication Skills Diploma</li> <li>Course 17: Help Desk Training</li> <li>Course 18: Professional Skills for Hotel Management Training</li> <li>Course 19: Hospitality Management</li> <li>Course 20: Professional Crisis Management Certificate</li> <li>Course 21: Marketing Strategies for Business</li> <li>Course 22: Conflict Resolution</li> <li>Course 23: Decision Making and Critical Thinking Online Course</li> <li>Course 24: Hospitality Compliance Management Course</li> <li>Course 25: Customer Service & Environment</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course has been prepared by focusing largely on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality career readiness. It has been designed by our Customer Service for Hospitality specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.<br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /> <br /> This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>In this exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle, you really hit the jackpot. 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'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '223557', 'course_id' => '146059', 'title' => 'Excellence in Customer Service for Hospitality', 'slug' => 'part-time-excellence-in-customer-service-for-hospitality-studyhub', 'external_link' => 'https://studyhub.org.uk/course/hotel-concierge-certification/', 'summary' => '<strong>24 Hour Flash Deal **25-in-1 Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Mega Bundle**</strong><br /> <br /> <strong>►►► Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Enrolment Gifts â—„â—„â—„ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /> <br /> Take the initial steps toward a successful long-term career by studying the <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> package online with Studyhub through our online learning platform. The Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course provides complete 360-degree training on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality. You’ll get not one, not two, not three, but twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Hotel Concierge Certification</li> <li>Course 02: Professional Certificate in Front Office</li> <li>Course 03: Receptionist Diploma</li> <li>Course 04: Customer Service Manager Training and Front Desk Certification</li> <li>Course 05: Customer Service Management: Recovering Difficult Customers</li> <li>Course 06: Complete Customer Service and Communication Skills</li> <li>Course 07: Retail Customer Service & Effective Customer Targeting</li> <li>Course 08: Customer Relationship Management</li> <li>Course 09: Complaints Handling for Customer Care: Best Practices</li> <li>Course 10: Phone-Based Customer Service</li> <li>Course 11: Service Helpdesk & Technical Support Course</li> <li>Course 12: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 13: Diploma in Customer Service & Handling Complaints</li> <li>Course 14: Know Your Customer (KYC)</li> <li>Course 15: Customer Service Fraud Officer</li> <li>Course 16: Effective Communication Skills Diploma</li> <li>Course 17: Help Desk Training</li> <li>Course 18: Professional Skills for Hotel Management Training</li> <li>Course 19: Hospitality Management</li> <li>Course 20: Professional Crisis Management Certificate</li> <li>Course 21: Marketing Strategies for Business</li> <li>Course 22: Conflict Resolution</li> <li>Course 23: Decision Making and Critical Thinking Online Course</li> <li>Course 24: Hospitality Compliance Management Course</li> <li>Course 25: Customer Service & Environment</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course has been prepared by focusing largely on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality career readiness. It has been designed by our Customer Service for Hospitality specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.<br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /> <br /> This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>In this exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle, you really hit the jackpot. Here’s what you get:</strong> <ul> <li>Step by step Customer Service for Hospitality lessons</li> <li>One to one assistance from Customer Service for Hospitality Professionals if you need it</li> <li>Innovative exams to test your knowledge after the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality certificate and transcript on the next working day</li> <li>Easily learn the Customer Service for Hospitality skills and knowledge you want from the comfort of your home</li> </ul> <strong>Certification</strong><br /> <br /> For the First Course <ul> <li>CPD Accredited e-Certificate - Free</li> <li>CPD Accredited Hardcopy Certificate - Free</li> <li>Enrolment Letter - Free</li> <li>Student ID Card - Free</li> </ul> For other courses, <ul> <li>CPD Accredited e-Certificate - 25 AED (Per Course)</li> <li>CPD Accredited Hardcopy Certificate - 39 AED (Per Course)</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Guest Service Agent,Hotel Receptionist,Front Office Associate,Concierge,Guest Relations Officer,Restaurant Server,Event Coordinator,Spa Attendant,Housekeeping Supervisor', 'eligibility' => 'To participate in this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course, all you need is — <ul> <li>A smart device</li> <li>A secure internet connection</li> <li>And a keen interest in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li> </ul> ', 'school' => 'StudyHub', 'keywords' => 'customer service course,hotel customer service,customer service training,customer service courses online,hotel customer service training', 'location' => 'Online', 'duration' => 'Upto 125 Hours', 'timing' => null, 'cost' => null, 'discount' => '050% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '44789055', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Sales Advisor - Dublin - weekdays only!.', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> Customer Sales Advisor - Office hours Monday to Friday only! <p></p><b> Join Sky Ireland as a Customer Sales Advisor! </b><p></p> Start your career in our Dublin contact centre with a starting salary of €30,015, increasing to €32,000 upon successful completion of your probation period. Plus, enjoy the opportunity to earn up to an additional 18% in incentives! <p></p> At Sky, it's our people who make this an exciting, inclusive workplace where you can be yourself and let your talents shine. <p></p> We've embraced hybrid working in our contact centres, so you'll enjoy the flexibility of working from both home and the office. <p></p> Your primary responsibility will be to retain our existing customers by delivering outstanding service and tailored solutions that meet their needs. By addressing concerns with empathy and resolving issues effectively, you will strengthen customer loyalty, reduce churn, and help drive our continued business success. <p></p><b> What you'll do: </b><ul> <li> Manage inbound calls from existing customers considering the cancellation of their subscriptions, ensuring each interaction is positive and supportive. </li> <li> Contribute to business success through daily, weekly, and monthly KPI performance. </li> <li> Support our customer base by providing individualised package options to suit their needs and provide insights to support customer retention trends by identifying the reasons for demand. </li> <li> Be available to support our customers Monday to Friday between the hours of 8.45am - 5:15pm </li></ul> From day one, we'll provide you with everything you need to succeed, including in-depth knowledge of our award-winning products and effective techniques for handling any challenge-big or small. 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A passion for great customer service </li> <li> Provide insights into customer retention trends by identifying the reasons for churn, enabling the business to make informed improvements to products and services. </li> <li> Willingness to learn new skills </li></ul><b> What we offer: </b><ul> <li> Incentives & Rewards: Enjoy regular incentives and rewards for your performance, recognizing your contributions and achievements. </li> <li> Comprehensive Training <b> : </b> Gain in-depth training designed to build versatile skills that you can apply across diverse sales environments, setting you up for success in your role and beyond </li> <li> Career Progression: Unlock a clear path for growth with opportunities to enhance your skills through our Advisor Development Program and Emerging Leader Program, providing a solid foundation for your career advancement </li></ul><b> The Benefits: </b><p></p> At Sky Ireland, we offer our employees an extensive list of benefits, including: <ul> <li> Free Sky TV, along with discounted broadband </li> <li> Private healthcare with Laya Healthcare </li> <li> Annual Sharesave scheme </li> <li> Sky pension plan and Life Assurance which gives you extra piece of mind </li> <li> Dental healthcare options </li> <li> Cycle to work scheme </li> <li> Exclusive discounts from over 800 retailers </li></ul><b> Inclusion: </b><br> CVs aren't everything. 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Customer Sales Advisor - Dublin - weekdays only!. at Sky. Please apply or share https://jobs.laimoon.com/jobs/externalview/44789055' $emailText = 'Hiring now! Customer Sales Advisor - Dublin - weekdays only!. at Sky. 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Hiring company
Sky
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