Job details
Customer Sales Advisor - Office hours Monday to Friday only! Join Sky Ireland as a Customer Sales Advisor! Start your career in our Dublin contact centre with a starting salary of €30,015, increasing to €32,000 upon successful completion of your probation period. Plus, enjoy the opportunity to earn up to an additional 18% in incentives! At Sky, it's our people who make this an exciting, inclusive workplace where you can be yourself and let your talents shine. We've embraced hybrid working in our contact centres, so you'll enjoy the flexibility of working from both home and the office. Your primary responsibility will be to retain our existing customers by delivering outstanding service and tailored solutions that meet their needs. By addressing concerns with empathy and resolving issues effectively, you will strengthen customer loyalty, reduce churn, and help drive our continued business success. What you'll do:
From day one, we'll provide you with everything you need to succeed, including in-depth knowledge of our award-winning products and effective techniques for handling any challenge-big or small. Our commitment to your growth means you'll have all the tools and support to reach your full potential as a Sales Advisor What you'll bring:
What we offer:
The Benefits: At Sky Ireland, we offer our employees an extensive list of benefits, including:
Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. Where you'll work! You'll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable. When you're on site, you'll have access to free tea and coffee, break out TV area, bike rack, changing/shower facilities, and discounted bus travel. Find out more about Sky Ireland here: Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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Plus, enjoy the opportunity to earn up to an additional 18% in incentives! <p></p> At Sky, it's our people who make this an exciting, inclusive workplace where you can be yourself and let your talents shine. <p></p> We've embraced hybrid working in our contact centres, so you'll enjoy the flexibility of working from both home and the office. <p></p> Your primary responsibility will be to retain our existing customers by delivering outstanding service and tailored solutions that meet their needs. 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A passion for great customer service </li> <li> Provide insights into customer retention trends by identifying the reasons for churn, enabling the business to make informed improvements to products and services. </li> <li> Willingness to learn new skills </li></ul><b> What we offer: </b><ul> <li> Incentives & Rewards: Enjoy regular incentives and rewards for your performance, recognizing your contributions and achievements. </li> <li> Comprehensive Training <b> : </b> Gain in-depth training designed to build versatile skills that you can apply across diverse sales environments, setting you up for success in your role and beyond </li> <li> Career Progression: Unlock a clear path for growth with opportunities to enhance your skills through our Advisor Development Program and Emerging Leader Program, providing a solid foundation for your career advancement </li></ul><b> The Benefits: </b><p></p> At Sky Ireland, we offer our employees an extensive list of benefits, including: <ul> <li> Free Sky TV, along with discounted broadband </li> <li> Private healthcare with Laya Healthcare </li> <li> Annual Sharesave scheme </li> <li> Sky pension plan and Life Assurance which gives you extra piece of mind </li> <li> Dental healthcare options </li> <li> Cycle to work scheme </li> <li> Exclusive discounts from over 800 retailers </li></ul><b> Inclusion: </b><br> CVs aren't everything. 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'schedules' => null, 'duration' => 'Upto 20 Hours', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'NextGen Learning', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '199', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '54', 'nondiscounted_base_price' => null, 'currency' => 'AED', 'discount' => '90% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<strong>Customer & Sales Assistant (8 Courses Bundle)</strong><br /> <br /> Are you ready to embark on an enlightening journey of wisdom with the Customer & Sales Assistant bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Customer & Sales Assistant.<br /> <br /> <strong>Delve into eight immersive CPD Accredited courses, each a standalone course:</strong> <ul> <li><strong>Course 01: </strong>Sales Training</li> <li><strong>Course 02: </strong>NLP For Sales, Persuasion & Influence</li> <li><strong>Course 03:</strong> Sales & Negotiation Skills</li> <li><strong>Course 04:</strong> Creating Highly Profitable Sales Funnels</li> <li><strong>Course 05:</strong> Customer Relationship Management</li> <li><strong>Course 06: </strong>Win Customers Efficiently: Customer Service Diploma</li> <li><strong>Course 07: </strong>Know the Selling Strategies that Boost Customer Acquisition</li> <li><strong>Course 08: </strong>Sales Analysis in Excel</li> </ul> Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Customer & Sales Assistant bundle illuminate your path to wisdom.<br /> <br /> The Customer & Sales Assistant bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.<br /> <br /> In the framework of the Customer & Sales Assistant package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Customer & Sales Assistant bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!<br /> <br /> So, don’t wait further and join the Customer & Sales Assistant community today and let your voyage of discovery begin!<br /> <br /> <strong>Learning Outcomes:</strong> <ul> <li>Attain a holistic understanding in the designated areas of study with the Customer & Sales Assistant bundle.</li> <li>Establish robust bases across each course nestled within the Customer & Sales Assistant bundle.</li> <li>Decipher intricate concepts through the articulate content of the Customer & Sales Assistant bundle.</li> <li>Amplify your prowess in interpreting, scrutinising, and implementing theories.</li> <li>Procure the capacity to engage with the course material on an intellectual and profound level.</li> <li>Become proficient in the art of problem-solving across various disciplines.</li> </ul> <strong>Description</strong><br /> <br /> Stepping into the Customer & Sales Assistant bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.<br /> <br /> The Customer & Sales Assistant bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Customer & Sales Assistant bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.<br /> <br /> The Customer & Sales Assistant bundle also illuminates the route to a rewarding career. 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If so, then Step into a world of knowledge with our course bundle - Customer & Sales Assistant.<br /> <br /> <strong>Delve into eight immersive CPD Accredited courses, each a standalone course:</strong> <ul> <li><strong>Course 01: </strong>Sales Training</li> <li><strong>Course 02: </strong>NLP For Sales, Persuasion & Influence</li> <li><strong>Course 03:</strong> Sales & Negotiation Skills</li> <li><strong>Course 04:</strong> Creating Highly Profitable Sales Funnels</li> <li><strong>Course 05:</strong> Customer Relationship Management</li> <li><strong>Course 06: </strong>Win Customers Efficiently: Customer Service Diploma</li> <li><strong>Course 07: </strong>Know the Selling Strategies that Boost Customer Acquisition</li> <li><strong>Course 08: </strong>Sales Analysis in Excel</li> </ul> Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. 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Plus, enjoy the opportunity to earn up to an additional 18% in incentives! <p></p> At Sky, it's our people who make this an exciting, inclusive workplace where you can be yourself and let your talents shine. <p></p> We've embraced hybrid working in our contact centres, so you'll enjoy the flexibility of working from both home and the office. <p></p> Your primary responsibility will be to retain our existing customers by delivering outstanding service and tailored solutions that meet their needs. By addressing concerns with empathy and resolving issues effectively, you will strengthen customer loyalty, reduce churn, and help drive our continued business success. <p></p><b> What you'll do: </b><ul> <li> Manage inbound calls from existing customers considering the cancellation of their subscriptions, ensuring each interaction is positive and supportive. </li> <li> Contribute to business success through daily, weekly, and monthly KPI performance. </li> <li> Support our customer base by providing individualised package options to suit their needs and provide insights to support customer retention trends by identifying the reasons for demand. </li> <li> Be available to support our customers Monday to Friday between the hours of 8.45am - 5:15pm </li></ul> From day one, we'll provide you with everything you need to succeed, including in-depth knowledge of our award-winning products and effective techniques for handling any challenge-big or small. 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A passion for great customer service </li> <li> Provide insights into customer retention trends by identifying the reasons for churn, enabling the business to make informed improvements to products and services. </li> <li> Willingness to learn new skills </li></ul><b> What we offer: </b><ul> <li> Incentives & Rewards: Enjoy regular incentives and rewards for your performance, recognizing your contributions and achievements. </li> <li> Comprehensive Training <b> : </b> Gain in-depth training designed to build versatile skills that you can apply across diverse sales environments, setting you up for success in your role and beyond </li> <li> Career Progression: Unlock a clear path for growth with opportunities to enhance your skills through our Advisor Development Program and Emerging Leader Program, providing a solid foundation for your career advancement </li></ul><b> The Benefits: </b><p></p> At Sky Ireland, we offer our employees an extensive list of benefits, including: <ul> <li> Free Sky TV, along with discounted broadband </li> <li> Private healthcare with Laya Healthcare </li> <li> Annual Sharesave scheme </li> <li> Sky pension plan and Life Assurance which gives you extra piece of mind </li> <li> Dental healthcare options </li> <li> Cycle to work scheme </li> <li> Exclusive discounts from over 800 retailers </li></ul><b> Inclusion: </b><br> CVs aren't everything. 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Customer Solutions Sales Representative. at Sky. Please apply or share https://jobs.laimoon.com/jobs/externalview/44789022' $emailText = 'Hiring now! Customer Solutions Sales Representative. at Sky. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/44789022' $sCompanyName = false $csaSearchKey = 'Customer Solutions Sales Representative.' $jobDetails = 'job details' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'Sky'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
Sky
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