Job details
We, Nair Systems, are a QFC based, boutique leading edge technology consulting and professional services firm focusing on Digital Banking, Artificial Intelligence, Big Data & Data Analytics, Cyber Security, Blockchain and Cryptocurrency and Robotic Process Automation.Nair Systems is currently looking for Telecom Lead for our Qatar operations with the following skill sets and terms & conditions.Minimum Qualifications:Bachelor's degree in computer engineering, Computer Science or equivalentCCIE collaboration certification or equivalent experienceData center industry certificationsCertified in ITIL framework and processes.Minimum Experience:Minimum 10 years experience in relevant field:Coordinate and administer telecommunications activitiesConfer with business units to determine phone system needs, to establish project priority, and to assist with resolution of telecommunication problemsParticipate in IT teams to evaluate phone hardware and software requirementsPerform analysis of needs and contribute to the design of phone architecture, integration, and installationResponsible for all company telecom, phone, faxes, fax servers and phone switchesUnderstanding, knowledge, and experience with Cisco telephony architecture including PBX, Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Contact Center.Understanding, knowledge, and experience with video, voice and content collaboration and communication solutions.Understanding, knowledge, and experience with BlackBerry and EMM solutionsUnderstanding and knowledge of voice recording and dialler softwareAdminister programming and support for all moves and changes required on Cisco switches and VoIPSupport document and support of all telephony disaster recovery for all client sitesAssist and maintain documentation for the phone network and IT related supportAssist and maintain a formal system of evaluating all telephone systems and materials used to maintain themAccess management and CCTV expertise a plus.Key Responsibilities:Executes troubleshooting methodology and root-cause analysis to resolve complex and advanced level problemsAssists in testing, adjusting, and installing equipment to meet provisioned request SLA'sExecutes systems maintenance plans to proactively manage reliability and service expectationsPrepares and maintains technical documentation to guide network users, and to assist with the on-going operation, maintenance, and development of the networkDrives problems to resolution, handling multiple complex issues simultaneously while effectively communicating and engaging cross-functional technical peersAdheres to the agreed event management notification and escalation proceduresPerform periodic reviews of Configuration Items (CIs) to ensure compliance with policies and standards, and process thorough operational readiness tasksConfigures, develops, integrates, implements and regularly maintains network solutionsSupports implementation/deployment of network enhancements or new network designsAssists peers and utilizes software and hardware tools to identify and diagnose problems and factors affecting network performanceDefines procedures for system and component installation, acceptance testing and install proactive maintenance activitiesCoordinates problem resolution, creates problem record, determines severity and prioritization classificationEvaluates, and recommends hardware, software, and telecommunications equipment to enhance the performance of network design and systems.Terms and Conditions:Joining time frame: 2 weeks (maximum 1 month)Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest to joinus(at)nairsystems.com
#J-18808-Ljbffr Management & Strategy
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