Job details
About Zahrawi GroupZahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.Job BriefThe incumbent will be responsible for promoting products and services to customers, discovering and pursuing new sales prospects, negotiating contracts, and maintaining customer satisfaction with the aim of maximizing profits.ACCOUNTABILITIESAdhere to all Zahrawi Policies & Procedures as applicable.Market Research:Conduct market research to identify new potential customers.Analyze market trends to identify new products in the market and understand their advantages and disadvantages.Plan and assist with new product releases and events.Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.Business Development:Establish contact with new customers to inform them of our products, understand their needs, and how we can help them.Provide potential customers with support, information, and guidance by performing product demonstrations and gathering their feedback.Follow up with new customers after the demo session to negotiate contracts and packages.Ensure all details of the contract are compliant with our rules & regulations.Follow up with the Procurement & Logistics team regarding sending products and ensuring timely delivery.Marketing:Coordinate with the Marketing Department for any new materials that need to be created.Maintain relationships with existing customers by providing them with support, information, and guidance.Recommend new products to existing customers based on their needs.Provide existing customers with support, information, and guidance by performing product demonstrations and gathering their feedback.Assist customers in answering all product-related questions in a professional and timely manner.Suggest new service improvements to further build on the relationship.Advise helpful new product recommendations and suggestions to customers to increase revenue.Negotiate contracts and packages with existing customers.Maintain quality service by establishing and enforcing Zahrawi standards.Contribute to the team effort by achieving the annual target set by the management and assisting the team when needed.Data Tracking:Prepare reports by collecting, analyzing, and summarizing information, and maintaining accurate records of all products sold.Orders:Place orders with the concerned purchase coordinator.Invoicing:Coordinate with the Finance Department to ensure proper invoicing of the products and follow up regarding collection/payment.Delivery:Coordinate with the warehouse for timely deliveries.Application:Conduct training sessions for customers.Assist customers with the equipment being used.Run validation tests with customers to ensure they understand how to use the equipment.Resolve any issues that they might face while using the equipment.REQUIREMENTSEducation: Bachelor's degree in Medical Laboratory or a related field.Experience: 2+ years experience in Histology & Cytology. Background in histology & cytology lab and sales experience is preferred.Job Skills: Good presentation skills, negotiation skills, proficiency in English, and client relationship building skills.Additional Details: Candidates should be based in UAE and willing to move on a company visa.
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