Cyber Security Administrator

Summary of the Role: Are you a skilled IT professional with a passion for cybersecurity and a drive to deliver exceptional support? We have an exciting opportunity for a Cyber Security Administrator at Pinnacle Group, a renowned leader in the IT industry. As a Cyber Security Administrator, you will play a pivotal role in ensuring the security and integrity of our infrastructure, protecting critical systems, and empowering our employees to excel in their roles. If you possess a deep understanding of information security, networking, and IT operations, and you are eager to make a difference in a dynamic and innovative environment, we encourage you to apply today! As a Cyber Security Administrator, you will have the opportunity to work with top-tier cybersecurity technologies and solutions, ensuring the protection of our infrastructure and data. Your contributions will directly impact our clients' security posture, as you play a crucial role in managing and enhancing our cybersecurity operations, from supporting Pinnacle Group's endpoints and Azure cloud infrastructure to proactively monitoring and responding to security alerts. We value expertise and reward dedication, which is why we're seeking a technology enthusiast with a CompTIA Security+ certification and previous information security experience. As a Cyber Security Administrator, you'll be responsible for maintaining a robust security framework, identifying potential threats, and implementing measures to mitigate risks effectively. At Pinnacle Group, we pride ourselves on being at the forefront of technological advancements, providing cutting-edge cybersecurity solutions to our clients worldwide. Joining Pinnacle Group means becoming part of a passionate and diverse team that fosters innovation and collaboration. We believe in investing in our employees' growth and success, which is why we offer a supportive and inclusive work culture that encourages continuous learning and development. Infrastructure Competencies:

• Manage and Support Compute: Lenovo, Windows 10, Azure vPC
• Virtualization: Azure
• Networking: OSI, TCP, VLAN, Routing, DNS, DHCP
• Identity/Access: Microsoft Azure IAM, Active Directory
• Encryption: TLS, Kerebros, LDAP/S
• Monitoring: Site 24x7, Netwrix
• Data Protection: Email Security, Antivirus, Password Vaulting, Veeam Backup & Recovery, Cisco Duo.
• Unified Communications / Cloud: Microsoft Exchange Online, Microsoft Teams, Zoom
• Data Storage / Collaboration Tools: Microsoft SharePoint
• Productivity Applications: Microsoft Office 365, Project, Visio
• Mobile Platforms: Google Android and Apple IOS.

• Work assigned incidents, problems, changes, projects, and tasks using ticketing system.
• Support Pinnacle Group endpoints, includes workstations, laptops, mobile devices, IoT, and servers.
• Support Pinnacle Group’s use of Azure cloud infrastructure, specifically Azure AD and Office Online systems.
• Proactively monitor Pinnacle Group’s IT infrastructure, responding to alerts, and maintaining service availability targets.
• Support all data center facilities: Networking, equipment hosting, power and cooling, wire management, and storage/storeroom inventory management.
• Participates in on-call responsibilities

• Provide day-to-day technical support and expertise.
• Subject Matter Expert over Pinnacle’s basic technical operations, including onboarding, productivity systems usage, and endpoint support.
• Identifying technical knowledge gaps, developing knowledge articles and materials, and holding training classes to improve employee technical competency.
• Clear communicator of technical troubleshooting, root cause analysis, and steps to resolution.
• Author knowledgebase articles, systems, and infrastructure documentation.