General Manager
Job details
Position: General ManagerLocation: DohaCompetitive salary packageAbout us:Chotto Matte is a globally recognized Japanese-Peruvian fusion restaurant group with locations in London, Miami, San Francisco, Toronto, and now Doha. Our venues are immersive spaces where vibrant cuisine meets energetic beats, offering guests a unique and engaging dining experience.Job Description:As the General Manager for our Doha location, you will be responsible for the day-to-day management of the venue, ensuring smooth operations, exceptional service, and a high-quality guest experience. You will play a crucial role in driving the venue's success, overseeing everything from staff management and financial performance, all while aligning with Chotto Matte's global standards. This senior role requires a dynamic leader with a passion for hospitality, operational excellence, and team development.Key Responsibilities:Oversee all operational aspects of the venue, including staff management, budgeting, and financial performance.Collaborate with department heads to create and implement training programs, ensuring the team is well-prepared to deliver top-tier service.Lead regular meetings with key stakeholders, including the CM Operations Director and St Regis management, to ensure clear communication and efficient workflow.Manage marketing activations in partnership with the CM Marketing and St Regis teams to drive brand awareness and footfall.Monitor and review the venue's monthly P&L, addressing any issues and developing strategies for continued success.Ensure the venue is adequately staffed and that resources are managed efficiently to meet business demands.Support recruitment efforts by interviewing potential candidates and assisting with the onboarding of new team members.Uphold Chotto Matte's high standards of food and beverage quality, ensuring the venue consistently delivers an outstanding dining experience.Requirements:Minimum of 5 years of experience in luxury or high-end hospitality management.Proven ability to manage annual revenues of £2-4 million or local currency equivalent.Strong expertise in budgeting, financial analysis (P&L), and labor cost management.Excellent communication skills, both written and verbal, with fluency in English.Knowledge of hospitality trends and experience in a large-scale (150+ cover) venue.Hands-on experience in team management, with a focus on training, development, and leadership.Strong problem-solving abilities, with a proactive and adaptable approach to handling challenges.A passion for hospitality, brand loyalty, and creating exceptional guest experiences.
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