Solution Architect

Solution Architect Salary Range: Up to £120k Hybrid Model: Mostly remote (ad-hoc travel to London expected 1-2 days a month) Sector: Consulting About the Role: My client, a leading UK-base IT Services & IT Consulting organisation is seeking a Solutions Architect who will be responsible for implementing and designing a CX One platform. In this role you will need to ensure that solutions you design are meeting the goals of the client. Your responsibilities will also include acting as a Technical Lead and taking ownership of the solutions designed, customising CX One's capacity so the needs of the client are met. Key Responsibilities: You will be required to gather client requirements in order to design CX One solutions Managing the design and implementation of CX One components Leading cross-functional teams, guiding them through your solutions, ensuring that they are delivered within the planned time scale Stakeholder management Integration of CX One solutions with enterprise applications, including CRM and ERP Candidate Technical Skills/Role Requirements: Proficient with CX One or similar customer experience platforms Demonstrable experience (7+ years) experience within a similar Solutions Architecture role Exceptional communication skill, being able to manage both internal and stakeholders An understanding of TOGAF principles Previous experience with PSTN, SIP trunking, SBC's and IP Omnichannel Working Conditions: This position may require evening and weekend work for time-sensitive project implementations. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. I.T. & Communications