Expert PS Core Operations - Islamabad
Job details
Major tasks include day-to-day handling of issues related to Cloud Computing, NFVI and EPC Networks. Collaboration with internal stakeholders (CS/IMS Core, VAS & HLR, IP Core, IN/Billing, RAN Planning & Optimization, Commercial) and external customers for issue identification and resolution. Interaction with vendor support teams for network related issues. Close coordination with EPC Planning for smooth Change Management.
The role reports directly to the Manager PS Core Planning & Operations with an extended team of 12 team members.
What does Expert PS Core Operations do?
Plan task configuration/scripting preparation and verification.
SOP documentation preparation with testing procedure for each type of service integration.
SLA finalization to perform each type of task/activity/plan requested by marketing and commercial teams.
EPC capacities and licenses monitoring.
Quarterly Network Audits (hardware, software & Configurations).
Service flows/documentation of each service & Internal processes definition and improvement.
Monitor Network KPI's based and reporting.
Coordinate with different departments of planning & operation, marketing, commercial, finance.
Manage flows and trace reading.
Prepare configuration/scripting, verification and implementation.
Ensure SLA compliance towards external customers.
Requirements
Bachelor degree in Telecom/Electrical/Software Engineering.
6-8 years of relevant experience including Cloud Computing, NFVI Core Network and EPC Service flow.
Expertise on planning & design as well as configuration preparation skills for Huawei Cloud NFVI EPC Core service Nodes.
Deep Understanding of 2G/3G/4G Network Architecture & Flows with excellent knowledge of Open stack, NFVI and 5G Core Network (NSA / SA).
Detailed Understanding of PS Core Nodes (SGSN, GGSN, MME, SGW, PGW, DNS, PCRF, BG, Firewall, CE switches, Routers, DEA & DRA).
Detailed understanding of NFVI Core networks, Cloud infrastructure, Cloud Data Center design.
Experience in EPC Core fault management, performance management and configuration management.
Should have sound knowledge in Service Awareness and Deep Packet Inspection.
Should have good experience in vendor management, NFVI, VNFM, NFVO, VIM operations.
Experience in Core Network Optimization and Network parameter standardization.
Sound knowledge of VoLTE.
Relevant experience of customer complaints handling.
Excellent communication & leadership skills.
Good team player with strong stakeholder management skills.#J-18808-Ljbffr
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