Product Specialist
Job details
Job Description :Department: Customer Service / Sales
Job Type: Full-Time
Shift Hours: Night Shift (18:00 PM - 03:00 AM)
About Us :
Join Three Percent Pakistan as a Product Specialist and kickstart your career in a dynamic environment! 3 Percent Pakistan is a premier provider of Consulting / Marketing Services, dedicated to delivering outstanding customer experiences and driving sales growth. Our outbound call centre team is essential in reaching out to customers and potential clients to maximize engagement and sales opportunities. Join our dynamic team to contribute to our success and grow with us.
Currently we are looking for talented individuals with a minimum of 1 year of call centre experience to be a part of our ever-expanding team as Product Specialist. In this role, you'll have the opportunity to guide US clients about our services and contribute to our success.Job Summary :
We are seeking a proactive and results-oriented Outbound Call Centre Agents to join our night shift team. The ideal candidate will be responsible for making outbound calls to customers and prospects, promoting our products/services, and securing sales or appointments. This role requires excellent communication skills, a persuasive attitude, and the ability to work independently during night hours.Key Responsibilities :Outbound Calling: Conduct outbound calls to existing and potential customers to promote products/services and generate sales leads.
Sales & Promotion: Effectively communicate the features and benefits of our products/services to encourage customer interest and secure sales.
Customer Engagement: Build and maintain positive relationships with customers, addressing their needs and concerns.
Lead Qualification: Identify and qualify sales leads, ensuring they meet the necessary criteria for follow-up.
Data Entry: Accurately record customer interactions, sales outcomes, and relevant information in the CRM system.
Follow-Up: Schedule follow-up calls and manage a pipeline of prospective customers to maximize conversion rates.
Feedback: Provide valuable feedback to the team and management regarding customer responses and market trends.
Job Specification :
Excellent verbal communication and persuasive skills.
Strong sales and negotiation abilities.
Ability to adapt and thrive in a fast-paced environment.
Ability to work independently and manage time effectively.
Resilience and persistence in reaching sales goals.
Technical Requirements:
Basic computer literacy and familiarity with MS Office.
Ability to quickly learn and use new software and systems.
Job Rewards and Benefits : Incentive Bonus, Leaves, Transport#J-18808-Ljbffr
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