Senior Produksiekonsultant / Senior Production Consultant(C09)

Senior Production Consultant (Fully Remote) Our client is a fast-growing company specializing in enterprise accounting, business intelligence, and media applications within a niche market segment. Their culture thrives on innovation, collaboration, and delivering high-quality, personalized service to their clients. As part of their dynamic team, you will be working with cutting-edge technologies while supporting a portfolio of clients in the information technology sector. Position Type: Permanent, Fully Remote Reports To: Business Development Officer Position Overview: A rapidly growing company, specializing in enterprise accounting, business intelligence, and media applications, is looking for a skilled and experienced Senior Production Consultant to join their remote team. This role involves providing expert consultation, training, and support to clients, managing relationships, leading projects, and mentoring a team of IT professionals. Key Responsibilities:

• Client Relationship Management: Build and maintain strong client relationships, ensuring needs are met and providing ongoing support.
• Consultation & Training: Offer expert consultation and training via phone, email, remote, and onsite meetings.
• Project Management: Lead client projects, ensuring effective change management and timely service delivery.
• Team Leadership: Supervise and mentor a team, setting goals and fostering professional growth.
• Client Support: Oversee operations to ensure timely resolution of client issues and maintain high customer satisfaction.
• Continuous Improvement: Stay updated with industry trends, suggesting improvements for products and processes.
• Collaboration: Work closely with internal teams to align strategies and contribute to business goals.
• Communication: Ensure effective communication with clients and internal stakeholders.

Skills & Qualifications:

• Leadership: Proven experience in leading high-performing teams and driving results.
• Decision-Making: Ability to make informed, timely decisions.
• Technical Proficiency: Strong background in software consultation, client management, and system deployment, with familiarity in financial systems like Pastel, SAP, QuickBooks, Sage, and Xero.
• Problem-Solving: Strong analytical skills to identify and resolve issues.
• Adaptability: Ability to navigate change and lead through uncertainty.
• Communication: Strong verbal and written communication skills.
• Time Management: Ability to manage multiple tasks under pressure.
• Familiarity with the advertising/media industry.
• Previous experience with the company or similar organizations.
• Tertiary qualifications in Accounting, IT, Marketing, or related fields.
• SQL knowledge or familiarity with other database systems.
• 3+ years of management experience in a tech-driven environment.

Requirements:

• Proven experience in IT consulting, production management, or client services.
• Strong technical background in software applications and client management.
• Demonstrated ability to lead a team effectively and support professional development.
• Reliable internet connectivity is essential for this fully remote role.

Additional Information: This role offers opportunities for professional growth and the chance to work with an innovative and collaborative team. Applicants will undergo a background check including credit, criminal record verification, and qualifications validation. If you're passionate about IT consulting and client success, apply today!#J-18808-Ljbffr