Associate Market Manager
Job details
Role Summary Manages hotel partners to be more successful on the company's platform, increasing value through comprehensive commercial conversations and interactions. Experience Minimum 2 years. Functional/ Technical Skills Must hold full driver's license. Proficiency in English. Proficient communicator. Growing knowledge of sales techniques. Account management experience preferred. Role Expectations
- Develops relationships with hotel partners or their account team.
- Attends regular meetings at partner hotels to understand needs and expectations.
- Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build hotel partners accounts.
- Develops understanding of hotel partners business issues.
- Recommends products, services, and insights that will meet hotel partners needs.
- Completes basic account plans that outline tactics to acquire and/or maintain business.
- Develops a basic understanding of the financial impact of decisions/solutions on the organization and its hotel partners.
- Assists in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement.
- Identifies the key stakeholders in decision making for the account.
- Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility.
- Develops a broad understanding of competitors' standard products and services.
- Understands the value and application of products, technologies, and offerings.
- Understands the importance of developing rapport and maintaining ongoing business relationships with colleagues and external hotel partners.
- Learns about hotel partners key leaders/decision makers from internal customer relationship management system.
- Develops basic understanding of hotel partners industry and competitive market and/or uses company's tools to access market-specific information and insight.
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