Customer Service Specialist
Job details
Customer Success Superstar - Join Sunday, a Profitable Company, and Transform Sleep in India! Are you an energetic individual with excellent communication skills, ready to shine in a customer service role at a profitable company that offers job security and on-time salary payments? We're looking for passionate people eager to deliver exceptional customer experiences! Freshers with superb communication skills are welcome, too! Role: Customer Success Specialist Salary: ₹5,00,000 - ₹9,00,000 INR (This is an approximate range; it can be higher or lower depending on the interview) Work Week: 5 Days (post-probation)⏰ Timings: Daytime only (no night shifts) Location: Outer Ring Road, Banaswadi, Bangalore - easily accessible by public transportation About Sunday
- Profitable and growing e-commerce startup in the sleep space
- A fast-paced, fun work environment with a youthful, dynamic team
- A blend of startup culture and large company structure
- Health insurance (₹5 lakh coverage), professional working environment, people-friendly policies
- Impeccable communication skills
- Passion for delivering exceptional customer experiences
- Ability to work in a fast-paced, fun environment
- Low ego, humble, and willing to do whatever it takes to succeed
- Flair for customer service
- 1-2 years of experience in voice process (preferred, not mandatory)
- Graduate degree (preferred)
- Fluency in English and at least one other language (Hindi or any South Indian Language)
- 5-day work week (post-probation); 6 days during probation (3 months)
- Company-sponsored drinks/outings every month (or more!)
- Health club, music, or any hobby training up to ₹25K per annum sponsored by the company
- Sponsorship of 2 online trainings to ensure continual development
- Informal work environment for maximum creativity and collaboration
- Private medical insurance coverage up to ₹5 lakhs
- Exclusive employee perks: Enjoy a 30-50% discount on Sunday products for you and your loved ones
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
