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Spa Therapist

Full time at a Laimoon Verified Company in UAE
Posted on November 14, 2024

Job details

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?Because belonging to the great Meliá family is being VIPYou will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you.We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline.At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.The Spa Therapist is responsible for below tasks and others assigned by their departments as necessary.To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.Maintain equipment and sample inventory of products.Keep documentation and maintain client's files.Keep a clean and stocked room.Acknowledge and respond to relevant customer queries, needs and expectations.Suggest and promote retail products or additional services.Uphold hygiene standards and follow health and safety regulations.Cooperate with and report on administration on any arising issues.Apply best practices and be up to date with market trends.To participate in a new training and refreshing program as required.To update the Therapist Logbook.To complete all assignments stated by deadlines with the recreation manager or supervisor's guidelines.Provide guidance to clients on the procedures at the spa.Answer telephone calls and provide accurate information to clients.Keep the reception area clean and conducive for clients as they wait for their turn to be attended to.Keep clients updated on currently available promotions and discounts in services offered in the Spa.Process payments from clients for services ordered from the spa.Give appointments to clients on specific days.Open and close the spa at the appropriate time.Ensure that the front desk is clean and organized for free movement.Manage the visitor register to keep record of people who visit the spa on a daily basis.Receive customer complaints and feedback and direct them to the Recreation Manager or Assistant Spa Manager for resolution.To respond to the change as indicated by the company.Job Specifications:Must have at least 1-3 years experience as a Spa Therapist.High School diploma or current licence in aesthetics or physiotherapy.Hands on experience in massage techniques, face/body therapies and body scrub.Knowledge in manicures, pedicures and waxing is a plus.Experience in sales will be considered an asset.Communication and customer service skills.A professional appearance.Focus on client satisfaction.At Meliá we are all VIPGreat professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

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