Employee Relations Partner

About The Role Job Title: Employee Relations Partner Location: Ipswich Salary: Competitive Hours per week: Monday to Friday - 37.5 hours per week About OCS Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are seeking an enthusiastic and proactive Employee Relations Partner to join our dynamic Advisory team where you will play a key role in shaping our employee relations strategy and ensuring our values are reflected in all aspects of work. This role requires someone who can build relationships quickly. The role offers the successful candidate the opportunity to join an established and fast-paced Advisory team. Reporting directly to an experienced Employee Relations Manager and a supportive team including Senior Employee Relations Advisors and Advisors, you will have the opportunity to lead and influence employee relations and change initiatives. In this role, you’ll manage a high volume of employee relations (ER) cases providing expert advice that balances risk with business needs. You will manage a small team of Senior Advisors and Advisors and be the point of contact for the Strategic HR Business Partner. KEY TASKS & RESPONSIBILITIES

• Act as escalation point for high-risk employee relations cases in your business area, including discrimination, collective grievances, collective redundancy, ill health and medical capability, ensuring the team are clear on the next steps and why.
• Coach and enable business leaders to make well-informed people decisions in line with current legislation.
• Coach your team on ER matters to ensure team knowledge growth and development.
• Act on feedback of the service and generate action plans for improvement in partnership with the ER Manager.
• Attend weekly/bi-weekly/quarterly meetings with your stakeholders to discuss ongoing ER Cases and highlight any possible risk.
• Have ownership of the Safecall reports in the business areas supporting- ensuring the team drive these to conclusion efficiently.
• Keep the letter documentation up to date on Teams, SharePoint etc., to ensure the correct documents are available and used at all times.

• Informal hybrid / flexible working arrangements.
• 25 days holiday + bank holidays.
• Free fruit in our offices.
• Employee Referral Scheme (if you refer a successful candidate to one of our vacancies).
• Wide range of retail discounts.
• Regular social and charity events held in our offices.
• Get involved in charity events in the local community.

• Discounted gym membership.
• Eye test £25 voucher and up to £100 towards glasses.
• Join our Cycle to Work scheme via salary sacrifice.
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events.
• Access to internal Mental Health First Aiders.

• Immediate access to “Opportunity”, our internal Learning and Development platform.
• Required professional membership fees paid for.
• Opportunity to win monthly Superstar Awards.

• Applicants must have the right to work in the UK.

• Minimum L5 CIPD.
• Demonstrable experience working within Employee Relations in a fast-paced, low margin business.
• Proven experience managing or team leading a small team, with a blend of remote and office-based workers.
• Experience of working within a shared service HR delivery.
• Experience of service improvement.

• L7 CIPD or Associate CIPD or working towards.
• Power BI knowledge and experience- how to operate, analyse, and drill down on PowerBI MI.
• Experience of writing and delivering training within HR.

• Show flexibility in working arrangements to ensure that a high level of service is delivered.
• Self-motivated and able to work effectively in a fast-paced environment.
• Have a positive and focused attitude when dealing with all colleagues.
• Be able to take personal responsibility.
• Have a flexible and positive attitude towards work.
• Be keen to continuously improve own learning and development.
• Support and embed the UK & Ireland group’s corporate values.