Coordinator

Time left to apply: End Date: November 15, 2024 (27 days left to apply) Job Requisition ID: JR102848

• Permanent Full Time
• Location: Coffs Harbour NSW 2450
• Make a meaningful difference to the lives of Australians in need.

Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. We’re thrilled to announce an exciting opportunity to provide vital Case Management support to two impactful programs in Coffs Harbour: the Together Home Program and the Tailored Support Coordination Service (TSCS). Together Home Program: This innovative initiative has been a lifeline for individuals experiencing homelessness during the COVID-19 pandemic. By providing stable accommodation and essential wraparound supports, we aim to address support needs, build individual capability, and foster community connections. Tailored Support Coordination Service (TSCS): Our TSCS program focuses on crafting personalized, goal-oriented support plans for tenants and their families. This service ensures that clients can access essential services and develop personal goals. Your role as the Integrated Housing Support Coordinator provides a range of interventions, support coordination, and case management services to Mission Australia Housing clients/tenants designed to secure housing services, sustain tenancies, and contribute to improved engagement, wellbeing, and independence. Your key responsibilities will be to:

• Respond to referrals of clients to the service and complete intake assessments.
• Work with clients to create holistic and strength-based individualized case plans utilizing SMART goals, including referral to supplementary services as needed.
• Offer/deliver client-focused interventions to individuals and groups.
• Provide coaching and support to clients to help them sustain their tenancy.
• Liaise with internal and external stakeholders to sustain tenancies.
• Ensure that all required external and internal data is accurately recorded on a timely basis.

Requirements for Success

• Tertiary qualification in Community Services, Social Work, Drug and Alcohol, Mental Health, or other related discipline.
• Good understanding of the challenges and difficulties in the social housing sector.
• Experience and ability to build rapport with people identifying complex support needs.
• Established relationships within the service sector preferred.
• Ability to coordinate, facilitate, and participate in group and one-on-one information sessions and activities.
• The ability to work with clients who are facing challenging and multiple barriers to tenancy.
• Strong verbal and written communication skills.
• Current Driving License.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at

• Rewarding work – every day you know you’re making a real difference.
• Not-for-profit salary packaging, reducing your tax (details via AccessPay ).
• Opportunity to purchase additional annual leave.
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off.

How to apply Click ‘Apply’ and send your application today! Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you. #J-18808-Ljbffr