Customer Service Representative l Up to 25k Pay / McKinley Site

Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 214]
Code Context
                                                        'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company', 
                                                        'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
                                                        border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp'
$dataForView = array(
	'uaPopup' => '',
	'Urls' => array(
		'providers' => 'https://providers.laimoon.com',
		'recruiters' => 'https://partners.laimoon.com',
		'canonical' => 'https://jobs.laimoon.com',
		'courses' => 'https://courses.laimoon.com',
		'7days' => 'http://courses.7daysindubai.com',
		'careers' => 'http://careers.7daysindubai.com',
		'careerguide' => 'https://laimoon.com',
		'jobs' => 'https://jobs.laimoon.com',
		'cms' => 'http://cms.laimoon.com',
		'profiles' => 'https://profiles.laimoon.com'
	),
	'availLocations' => array(
		'uae' => array(
			'name' => 'UAE',
			'country_id' => '2',
			'country_code' => 'ae',
			'slug' => 'uae',
			'global_location_id' => '225',
			'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
			'currency' => 'AED',
			'currency_name' => 'UAE Dirham',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Dubai',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'saudi' => array(
			'name' => 'Saudi Arabia',
			'country_id' => '183',
			'country_code' => 'sa',
			'slug' => 'saudi',
			'global_location_id' => '187',
			'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
			'currency' => 'SAR',
			'currency_name' => 'Saudi Riyal',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Riyadh',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'india' => array(
			'name' => 'India',
			'country_id' => '99',
			'country_code' => 'in',
			'slug' => 'india',
			'global_location_id' => '100',
			'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
			'currency' => 'INR',
			'currency_name' => 'Indian Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kolkata',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'south-africa' => array(
			'name' => 'South Africa',
			'country_id' => '236',
			'country_code' => 'za',
			'slug' => 'south-africa',
			'global_location_id' => '197',
			'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
			'currency' => 'ZAR',
			'currency_name' => 'South African Rand',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Johannesburg',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'egypt' => array(
			'name' => 'Egypt',
			'country_id' => '61',
			'country_code' => 'eg',
			'slug' => 'egypt',
			'global_location_id' => '64',
			'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
			'currency' => 'EGP',
			'currency_name' => 'Egyptian pound',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Cairo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'singapore' => array(
			'name' => 'Singapore',
			'country_id' => '188',
			'country_code' => 'sg',
			'slug' => 'singapore',
			'global_location_id' => '192',
			'rel_gloc_ids' => '192,382,432,438,445,453',
			'currency' => 'SGD',
			'currency_name' => 'Singapore Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Singapore',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'qatar' => array(
			'name' => 'Qatar',
			'country_id' => '178',
			'country_code' => 'qa',
			'slug' => 'qatar',
			'global_location_id' => '176',
			'rel_gloc_ids' => '176,252',
			'currency' => 'QAR',
			'currency_name' => 'Qatar Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Qatar',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'pakistan' => array(
			'name' => 'Pakistan',
			'country_id' => '169',
			'country_code' => 'pk',
			'slug' => 'pakistan',
			'global_location_id' => '164',
			'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
			'currency' => 'PKR',
			'currency_name' => 'Pakistani rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Karachi',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'kuwait' => array(
			'name' => 'Kuwait',
			'country_id' => '116',
			'country_code' => 'kw',
			'slug' => 'kuwait',
			'global_location_id' => '116',
			'rel_gloc_ids' => '116,276,277,278,279,280,281',
			'currency' => 'KWD',
			'currency_name' => 'Kuwait Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuwait',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'oman' => array(
			'name' => 'Oman',
			'country_id' => '163',
			'country_code' => 'om',
			'slug' => 'oman',
			'global_location_id' => '163',
			'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
			'currency' => 'OMR',
			'currency_name' => 'Oman Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Muscat',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'jordan' => array(
			'name' => 'Jordan',
			'country_id' => '106',
			'country_code' => 'jo',
			'slug' => 'jordan',
			'global_location_id' => '110',
			'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
			'currency' => 'JOD',
			'currency_name' => 'Jordanian Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Amman',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'philippines' => array(
			'name' => 'Philippines',
			'country_id' => '168',
			'country_code' => 'ph',
			'slug' => 'philippines',
			'global_location_id' => '171',
			'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
			'currency' => 'PHP',
			'currency_name' => 'Philippine Peso',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Manila',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'bahrain' => array(
			'name' => 'Bahrain',
			'country_id' => '23',
			'country_code' => 'bh',
			'slug' => 'bahrain',
			'global_location_id' => '17',
			'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
			'currency' => 'BHD',
			'currency_name' => 'Bahrain Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Bahrain',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'sri-lanka' => array(
			'name' => 'Sri Lanka',
			'country_id' => '123',
			'country_code' => 'lk',
			'slug' => 'sri-lanka',
			'global_location_id' => '200',
			'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
			'currency' => 'LKR',
			'currency_name' => 'Sri Lankan rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Colombo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'united-kingdom' => array(
			'name' => 'United Kingdom',
			'country_id' => '74',
			'country_code' => 'gb',
			'slug' => 'united-kingdom',
			'global_location_id' => '226',
			'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
			'currency' => 'GBP',
			'currency_name' => 'British Pound',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/London',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'malaysia' => array(
			'name' => 'Malaysia',
			'country_id' => '149',
			'country_code' => 'my',
			'slug' => 'malaysia',
			'global_location_id' => '131',
			'rel_gloc_ids' => '131,131,980,1051',
			'currency' => 'MYR',
			'currency_name' => 'Ringgit',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuala_Lumpur',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nepal' => array(
			'name' => 'Nepal',
			'country_id' => '159',
			'country_code' => 'np',
			'slug' => 'nepal',
			'global_location_id' => '151',
			'rel_gloc_ids' => '151,981,1096,1097,1098',
			'currency' => 'NPR',
			'currency_name' => 'Nepalese Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kathmandu',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nigeria' => array(
			'name' => 'Nigeria',
			'country_id' => '155',
			'country_code' => 'ng',
			'slug' => 'nigeria',
			'global_location_id' => '158',
			'rel_gloc_ids' => '158,995,996,997,1095',
			'currency' => 'NGN',
			'currency_name' => 'Nigerian Naira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Lagos ',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'newzealand' => array(
			'name' => 'New Zealand',
			'country_id' => '162',
			'country_code' => 'nz',
			'slug' => 'newzealand',
			'global_location_id' => '155',
			'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
			'currency' => 'NZD',
			'currency_name' => 'New Zealand Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Pacific/Auckland',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'brasil' => array(
			'name' => 'Brasil',
			'country_id' => '29',
			'country_code' => 'br',
			'slug' => 'brasil',
			'global_location_id' => '30',
			'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
			'currency' => 'BRL',
			'currency_name' => 'Brazilian Real',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'America/Sao_Paulo',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'portugal' => array(
			'name' => 'Portugal',
			'country_id' => '175',
			'country_code' => 'pt',
			'slug' => 'portugal',
			'global_location_id' => '174',
			'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Europe/Lisbon',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'canada' => array(
			'name' => 'Canada',
			'country_id' => '36',
			'country_code' => 'ca',
			'slug' => 'canada',
			'global_location_id' => '38',
			'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
			'currency' => 'CAD',
			'currency_name' => 'Canadian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Canada/Saskatchewan',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'united-states' => array(
			'name' => 'United States',
			'country_id' => '221',
			'country_code' => 'us',
			'slug' => 'united-states',
			'global_location_id' => '227',
			'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
			'currency' => 'USD',
			'currency_name' => 'US Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'America/New_York',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'angola' => array(
			'name' => 'Angola',
			'country_id' => '9',
			'country_code' => 'ao',
			'slug' => 'angola',
			'global_location_id' => '6',
			'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
			'currency' => 'AOA',
			'currency_name' => 'Angolan Kwanza',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Africa/Luanda',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'australia' => array(
			'name' => 'Australia',
			'country_id' => '14',
			'country_code' => 'au',
			'slug' => 'australia',
			'global_location_id' => '13',
			'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
			'currency' => 'AUD',
			'currency_name' => 'Australian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Australia/Melbourne',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'kenya' => array(
			'name' => 'Kenya',
			'country_id' => '108',
			'country_code' => 'ke',
			'slug' => 'kenya',
			'global_location_id' => '112',
			'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
			'currency' => 'KES',
			'currency_name' => 'Kenyan Shilling',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Nairobi',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ghana' => array(
			'name' => 'Ghana',
			'country_id' => '78',
			'country_code' => 'gh',
			'slug' => 'ghana',
			'global_location_id' => '83',
			'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
			'currency' => 'GHS',
			'currency_name' => 'Ghanaian Cedi',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Accra',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ireland' => array(
			'name' => 'Ireland',
			'country_id' => '98',
			'country_code' => 'ie',
			'slug' => 'ireland',
			'global_location_id' => '104',
			'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Dublin',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'vietnam' => array(
			'name' => 'Vietnam',
			'country_id' => '229',
			'country_code' => 'vn',
			'slug' => 'vietnam',
			'global_location_id' => '234',
			'rel_gloc_ids' => '234,1170,1171',
			'currency' => 'VND',
			'currency_name' => 'Vietnamese Dong',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Ho_Chi_Minh',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'cyprus' => array(
			'name' => 'Cyprus',
			'country_id' => '51',
			'country_code' => 'cy',
			'slug' => 'cyprus',
			'global_location_id' => '55',
			'rel_gloc_ids' => '55,1230,1231,1232,1233',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Nicosia',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'malta' => array(
			'name' => 'Malta',
			'country_id' => '144',
			'country_code' => 'mt',
			'slug' => 'malta',
			'global_location_id' => '134',
			'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Malta',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'maldives' => array(
			'name' => 'Maldives',
			'country_id' => '146',
			'country_code' => 'mv',
			'slug' => 'maldives',
			'global_location_id' => '132',
			'rel_gloc_ids' => '132,1172',
			'currency' => 'MVR',
			'currency_name' => 'Maldivian rufiyaa',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Indian/Maldives',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'turkey' => array(
			'name' => 'Turkey',
			'country_id' => '213',
			'country_code' => 'tr',
			'slug' => 'turkey',
			'global_location_id' => '219',
			'rel_gloc_ids' => '219,1173,1174,1175,1176',
			'currency' => 'TRY',
			'currency_name' => 'Turkish lira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Istanbul',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'thailand' => array(
			'name' => 'Thailand',
			'country_id' => '206',
			'country_code' => 'th',
			'slug' => 'thailand',
			'global_location_id' => '213',
			'rel_gloc_ids' => '213,1177',
			'currency' => 'THB',
			'currency_name' => 'Baht',
			'languages' => 'en',
			'default_language' => 'en',
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Do you want to start a career in the Customer Service Manager Advanced Diploma sector or learn more about it?<br />
This Customer Service Manager Advanced Diploma course is designed by industry experts so that it assists you to have a better understanding of Customer Service Manager Advanced Diploma.<br />
This Customer Service Manager Advanced Diploma training has covered all the latest topics to keep you better prepared for your Customer Service Manager Advanced Diploma profession.<br />
Enroll now for a successful Customer Service Manager Advanced Diploma career!<br />
&nbsp;<br />
<strong>This Customer Service Manager Advanced Diploma training offers</strong><br />
Free Time Management Course<br />
Free Exam<br />
Lifetime Access<br />
&nbsp;<br />
<strong>This course is ideal for:</strong><br />
Students<br />
Job seekers<br />
Teachers<br />
&nbsp;<br />
&nbsp;<br />
<strong>Customer Service Manager Advanced Diploma course curriculum</strong><br />
Lecture 1: Introduction to Customer Service Management<br />
Lecture 2: Leadership and Management<br />
Lecture 3: Strategic Customer Service Management<br />
Lecture 4: Customer Experience Enhancement<br />
Lecture 5: Employee Training and Development<br />
Lecture 6: Regulatory Compliance and Ethics<br />
Lecture 7: Quality Assurance and Continuous Improvement<br />
Lecture 8: Crisis Management and Business Continuity<br />
Lecture 9: Project Management for Customer Service<br />
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			'course_id' => '143436',
			'title' => 'Customer Service Manager Advanced Diploma',
			'slug' => 'part-time-customer-service-manager-advanced-diploma-course-line',
			'external_link' => 'https://courseline.co.uk/course/customer-service-manager-level-3-advanced-diploma/',
			'summary' => '<strong>Customer Service Manager Advanced Diploma Online Training</strong><br />
Do you want to start a career in the Customer Service Manager Advanced Diploma sector or learn more about it?<br />
This Customer Service Manager Advanced Diploma course is designed by industry experts so that it assists you to have a better understanding of Customer Service Manager Advanced Diploma.<br />
This Customer Service Manager Advanced Diploma training has covered all the latest topics to keep you better prepared for your Customer Service Manager Advanced Diploma profession.<br />
Enroll now for a successful Customer Service Manager Advanced Diploma career!<br />
&nbsp;<br />
<strong>This Customer Service Manager Advanced Diploma training offers</strong><br />
Free Time Management Course<br />
Free Exam<br />
Lifetime Access<br />
&nbsp;<br />
<strong>This course is ideal for:</strong><br />
Students<br />
Job seekers<br />
Teachers<br />
&nbsp;<br />
&nbsp;<br />
<strong>Customer Service Manager Advanced Diploma course curriculum</strong><br />
Lecture 1: Introduction to Customer Service Management<br />
Lecture 2: Leadership and Management<br />
Lecture 3: Strategic Customer Service Management<br />
Lecture 4: Customer Experience Enhancement<br />
Lecture 5: Employee Training and Development<br />
Lecture 6: Regulatory Compliance and Ethics<br />
Lecture 7: Quality Assurance and Continuous Improvement<br />
Lecture 8: Crisis Management and Business Continuity<br />
Lecture 9: Project Management for Customer Service<br />
&nbsp;',
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			'career_path' => 'Customer Service Manager,Customer Service Engineer,Customer Service Team Leader,Customer Service Specialist,Customer Service /Optometrist,Customer Service Agent,Manager,Customer Service Centre',
			'eligibility' => 'No formal entry requirements for Customer Service Manager Advanced Diploma course. You need to have:
<ul>
	<li>Passion for learning</li>
	<li>A basic understanding of the English language</li>
	<li>This course&nbsp;is available to all learners, of all academic backgrounds.</li>
</ul>
',
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			'location' => 'Online',
			'duration' => 'Upto 15 Hours',
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			'title' => 'Customer Service Skills Diploma',
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			'objectives' => null,
			'photo_cta' => null,
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			'length' => '',
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			'duration' => 'Upto 75 Hours',
			'base_duration' => '0',
			'timing' => '',
			'location' => 'Online',
			'global_location_id' => '275',
			'school' => 'Study 365',
			'logo' => '',
			'certificate_diploma' => 'yes',
			'image' => '',
			'brochure_url' => null,
			'video' => '',
			'cost' => '',
			'price' => '39',
			'price_enquiry' => '0',
			'course_status' => 'Paid',
			'base_price' => '50',
			'nondiscounted_base_price' => '0',
			'currency' => 'GBP',
			'discount' => '85% off through Laimoon!',
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			'summary' => 'Do you need to develop great customer service skills?<br />
We&rsquo;ve got everything covered in this comprehensive Customer Service Skills Diploma. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a &nbsp;recognised qualification on your CV, you&rsquo;ll have a huge advantage and will have many more job opportunities.<br />
<br />
The modules on this course have been designed by professionals and begin by covering customer service as a whole. Learners will also study telephone etiquette, how to work in a team effectively, how to supervise a team, social intelligence, negotiation skills, time management and how to manage stress at work. Gaining this certificate will fully prepare you for work in a customer service environment and will allow you to progress to supervisor level once you have some work experience.<br />
<br />
<strong>What will I learn?</strong>

<ul>
	<li>This Diploma in Customer Service will develop knowledge and skills in key areas such as:</li>
	<li>Delivering customer service</li>
	<li>Customer retention</li>
	<li>Resolving customer problems</li>
	<li>Business principles</li>
	<li>Managing your own performance</li>
	<li>Professional development</li>
</ul>
Learning&nbsp;with&nbsp;Study 365&nbsp;has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.<br />
<br />
This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have unlimited access. An effective support service and study materials will give you the confidence to secure your qualification.<br />
<br />
<strong>COURSE CURRICULUM</strong><br />
<br />
1. Customer Service Principles<br />
2. Customer Service Essentials<br />
3. Setting Customer Service Goals &amp; Objectives<br />
4. Communication Skills for Customer Service<br />
5. Customer Service Techniques<br />
6. How to Manage Customer Service Team<br />
7. Improving Your Customer Service Leadership<br />
8. Leading Customer Service Team<br />
9. Teamworking and Team Building<br />
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12. How to Gain Back Lost Customers<br />
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15. Telephone Customer Service<br />
16. Power of Telephone Courtesy<br />
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19. Social Intelligence<br />
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21. Time Management<br />
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<br />
<strong>Method of Assessment:</strong><br />
<br />
At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.<br />
<br />
<strong>Certification:</strong><br />
<br />
Successful candidates will be awarded&nbsp;&ldquo;Diploma in Customer Service skills&rdquo;.<br />
&nbsp;',
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<p><a href="https://vimeo.com/233853493">Study 365</a> from <a href="https://vimeo.com/study365">Study 365</a> on <a href="https://vimeo.com">Vimeo</a>.</p>',
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			'summary' => 'Do you need to develop great customer service skills?<br />
We&rsquo;ve got everything covered in this comprehensive Customer Service Skills Diploma. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a &nbsp;recognised qualification on your CV, you&rsquo;ll have a huge advantage and will have many more job opportunities.<br />
<br />
The modules on this course have been designed by professionals and begin by covering customer service as a whole. Learners will also study telephone etiquette, how to work in a team effectively, how to supervise a team, social intelligence, negotiation skills, time management and how to manage stress at work. Gaining this certificate will fully prepare you for work in a customer service environment and will allow you to progress to supervisor level once you have some work experience.<br />
<br />
<strong>What will I learn?</strong>

<ul>
	<li>This Diploma in Customer Service will develop knowledge and skills in key areas such as:</li>
	<li>Delivering customer service</li>
	<li>Customer retention</li>
	<li>Resolving customer problems</li>
	<li>Business principles</li>
	<li>Managing your own performance</li>
	<li>Professional development</li>
</ul>
Learning&nbsp;with&nbsp;Study 365&nbsp;has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.<br />
<br />
This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have unlimited access. An effective support service and study materials will give you the confidence to secure your qualification.<br />
<br />
<strong>COURSE CURRICULUM</strong><br />
<br />
1. Customer Service Principles<br />
2. Customer Service Essentials<br />
3. Setting Customer Service Goals &amp; Objectives<br />
4. Communication Skills for Customer Service<br />
5. Customer Service Techniques<br />
6. How to Manage Customer Service Team<br />
7. Improving Your Customer Service Leadership<br />
8. Leading Customer Service Team<br />
9. Teamworking and Team Building<br />
10. Handling Customer Complains<br />
11. How to Work with Unhappy Customers<br />
12. How to Gain Back Lost Customers<br />
13. Telephone Techniques<br />
14. Telephone Etiquette<br />
15. Telephone Customer Service<br />
16. Power of Telephone Courtesy<br />
17. Internal Customer Service<br />
18. Customer Service at Call Centres<br />
19. Social Intelligence<br />
20. Negotiation Skills<br />
21. Time Management<br />
22. Work Life Balance<br />
23. Stress Management at Workplace<br />
24. Safety in the Work Place<br />
<br />
<strong>Method of Assessment:</strong><br />
<br />
At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.<br />
<br />
<strong>Certification:</strong><br />
<br />
Successful candidates will be awarded&nbsp;&ldquo;Diploma in Customer Service skills&rdquo;.<br />
&nbsp;',
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Qualifications
At least high school graduate (old curriculum) or senior high school graduate (new curriculum)
With at least 6 months of call center experience
Good to excellent English communication skills
Willing to start immediately.

What awaits you?
Very Competitive Salary!
World-class facilities.
Best Health insurance for you and your dependents
Paid leaves
Career advancement through our Track Trainee program.
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	),
	'searchKey' => '',
	'guest' => (int) 1,
	'jobCount' => '30920',
	'contributedJobCount' => '24',
	'courseCount' => null
)
$askLogin = true
$jobLinkTitle = 'Customer '
$renderSchema = 'yes'
$title_for_layout = 'Customer Service Representative l Up to 25k Pay / McKinley Site jobs in Neksjob in Philippines.'
$page_description = 'Apply to Customer Service Representative l Up to 25k Pay / McKinley Site jobs in Neksjob in Philippines.Find similar vacancies, jobs and salary information in Philippines.'
$locationForTitle = 'Philippines'
$currentJobCity = array(
	'id' => '171',
	'display_name' => 'Philippines',
	'name_ar' => null,
	'country_id' => '168',
	'Country' => array(
		'name' => 'Philippines',
		'id' => '168',
		'slug' => 'philippines',
		'code' => 'PH'
	)
)
$jobCompanyPage = array()
$location = 'Philippines'
$breadCrumbs = array(
	'Job Details' => ''
)
$relCourseBanner = array(
	'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service',
	'title' => 'Customer service',
	'course_category_id' => (int) 215,
	'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service'
)
$published = '2024-11-13 12:45:17'
$daysleft = (float) 13
$isLoggedIn = false
$facebookSession = null
$fbConfig = array(
	'AppId' => '151651858238476',
	'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104',
	'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a'
)
$linkedInConfig = array(
	'APIKey' => '779yus3aqi524z',
	'AppSecret' => 'XCdGJxUokce5Ygf6'
)
$criticalCSSes = array(
	'jobdetail' => 'jobdetail-critical-css',
	'companylist' => 'companylist-critical-css',
	'companyview' => 'companyview-critical-css',
	'agencylist' => 'agencylist-critical-css',
	'agencyview' => 'agencyview-critical-css',
	'laimoonverified' => 'laimoonverified-critical-css',
	'seopages' => 'seopages-critical-css',
	'externalview' => 'externalview-critical-css',
	'popularjobsearches' => 'popularjobsearches-critical-css'
)
$basicProfileIncomplete = true
$seeAllJobLink = 'https://jobs.laimoon.com/philippines/Customer '
$csaKeywords = array(
	(int) 0 => 'Customer Service Representative l Up to 25k Pay / McKinley Site'
)
$allowLoginClass = 'notlogin'
$jobLocSlug = 'philippines'
$jobLocName = 'Philippines'
$pfBackgrounds = ''
$jobLink = 'https://jobs.laimoon.com/jobs/externalview/44726375'
$companyName = ' at Neksjob'
$twitterText = 'Hiring now! Customer Service Representative l Up to 25k Pay / McKinley Site  at Neksjob. Please apply or share https://jobs.laimoon.com/jobs/externalview/44726375'
$emailText = 'Hiring now! Customer Service Representative l Up to 25k Pay / McKinley Site  at Neksjob. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/44726375'
$sCompanyName = false
$csaSearchKey = 'Customer Service Representative l Up to 25k Pay / McKinley Site'
$jobDetails = 'job details'
$btn_text = 'Apply on company website'
$confidentialExists = false
$showCompany = (int) 1
$mainCheck = (int) 1
$confidentialThumbClass = ''
$cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/'
include - APP/View/Jobs/externalview.ctp, line 214
View::_evaluate() - CORE/Cake/View/View.php, line 948
View::_render() - CORE/Cake/View/View.php, line 910
View::render() - CORE/Cake/View/View.php, line 471
Controller::render() - CORE/Cake/Controller/Controller.php, line 948
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 115