Head of Commercial Operations To be discussed

Head of Commercial Operations

A strategically driven individual who understands a sales organisation. The successful candidate should have experience in sales performance, product performance, competitor analysis, pricing, and other commercial aspects of running a mid-size online or similar business. They are used to making complex business decisions using data and values to lead them. They are a collaborative leader who fosters innovation, open communication, and growth, adapting easily to changing circumstances. As our Head of Commercial Operations, you will support the Country Director on all commercial operations and enable sales teams to sell more efficiently and effectively. You will provide strategic & tactical direction and reporting analytics to support the evolution of our sales and customer retention processes, as well as ongoing collaboration across all areas of the business to drive continual growth.

Duties & Responsibilities

• Lead, develop and manage the Commercial Operations function across different teams and various locations in South Africa.
• Ensure smooth functioning and collaboration across all areas of sales operations, marketing, and finance, optimising them to service the business for growth.
• Partner with senior sales leadership to drive sales growth and performance and act as a strategic advisor.
• Analyse sales and financial data as well as other market data to identify opportunities.
• Oversee the design and implementation of commercial opportunities to strengthen our market position and improve the efficiencies and effectiveness of the sales cycles.
• Evaluate and monitor competitor activities and our overall market position, providing continual feedback to the management team on opportunities and threats.
• Evaluate and implement technologies such as automation tools and analytics platforms to streamline operations and enhance productivity.
• Work cross-functionally to deliver key strategic projects.
• Drive a culture of continuous improvement and innovation across the business.

Skills and Competencies

• Confident leader with a positive, proactive attitude who drives the organization’s strategy.
• Hands-on, organised, and able to think strategically.
• Superior problem solver, possessing the initiative to look into details and interpret the impact of key business drivers.
• Excellent multi-tasker with strong project management skills, understanding the importance of planning to meet deadlines that include multiple review points and iterations.
• Outstanding communication and influencing skills, both written and verbal, with the ability to present at all levels.
• A proven track record of success, with senior-level experience in Sales and Commercial Operations, including managing teams in multiple locations.
• Quantitatively minded with an eye towards developing a metrics-driven culture.

Package & Remuneration

• Competitive package
• Hybrid working (60% in office, 40% at home)
• 20 days annual leave
• Company closure between Christmas and New Year (over and above annual leave)
• Medical Insurance
• Maternity leave benefits
• Group life cover including disability and funeral cover
• Employee Assistance Programme

Interested?

Pnet is an equal opportunity employer. Please note that if you haven’t heard from us within 2 weeks, your application has been unsuccessful. #J-18808-Ljbffr