Job details
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Overview Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters. Responsibilities
- Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals.
- Installs, maintains and optimizes desktop /notebook configurations at customer sites.
- Diagnoses and resolves product performance problems.
- Performs maintenance and repair services.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
- Instructs customers in the operation and maintenance of the system.
- 3 - 5 years of relevant experience or equivalent combination of education and work experience.
- Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required.
- Strong customer interaction skills.
- A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Travel including overnight domestic or international trips may be required.
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If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. <br> <br> <br> <br> <b> Overview </b><br> <br> <br> Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. 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Hiring company
NTT DATA
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