Shop Manager

Full time at a Laimoon Verified Company in Saudi Arabia

Posted on November 11, 2024

Job details

Objective:To provide the most relevant, highest quality, fashion clothing and accessory brands for our customers at any point in time.Guide the success of a store by leading and motivating the selling team, developing and managing the service environment, and presenting a clean, neat, and organized shopping environment for our customers.Job Responsibilities:People Management:- Follow up shop team through conducting daily meetings to discuss sales achievement vs. target and distribute roles to reach objectives.- Train new and old team on how to handle customers in addition to product knowledge in terms of features and benefits.- Set shop team attendance schedules according to business needs and follow up implementation.- Manage all inter-shop transfers and communicate properly to area manager.- Assess team performance and do the required PDP (Personal Development Plan) and assure training implementation.- Handle team grievances and disciplines.Sales Management:- Set targets for team daily/weekly/monthly.- Motivate team to achieve their individual and store targets, and determine top and low performers.- Analyze shop and brand performance and take necessary action with approval from area manager.- Support all marketing activities.Customer Service:- Demonstrate six steps with outstanding customer service and be a role model for the team.- Handle customer complaints.- Provide appropriate after-sales service to all customers.- Provide feedback to area manager about customer needs.- Ensure to keep all promises made to customer.- Enhance the customer service provided to customers through shop team.Stock Efficiency:- Ensure appropriate stocks of products are available.- Conduct inventory of products as per standards and ensure accuracy.- Ensure all transfers in and out are accurately recorded as per policy.Product and Visual:Minimum Requirements:- Bachelor Degree.- Young energetic candidates with excellent communication skills.- Fluent English speaking.- Minimum 5 years in fashion sales experience, 3-5 years in the same position.- Age 30-33 years old.- Presentable.- Planning and analytical thinking skills.- Good Communication Skills.- Good Leadership Skills.If interested and meeting the above criteria, please send your CV with a recent photo, mentioning the job title in the subject line to (email address).About The Company:Merge is founded in 2003 under the Egyptian law, license # 505. Merge has been performing more than being a recruitment company by providing proactive tailored recruitment solutions that fit all types of organizations. Our philosophy is that no matter how large or small our client's organization is, our ultimate goal is to exceed our client's expectations in every way possible.Today, Merge is proud to be one of the top recruitment companies in Egypt, having successfully executed broad recruitment plans.

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Home Saudi Arabia Shop Manager

Shop Manager

Job details

Apply safely

Hiring company

Confidential

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