General Manager
Job details
General Manager - Permanent - Galway The General Manager will report to the business director, this person should have multi-faceted experience in overseeing business customer-facing operations as well as human resource, finance, and communication experience. The ideal candidate should be an expert communicator with a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the general manager should be driven by a desire to lead our business to maximum profitability and efficiency. Responsibilities:
- In association with business directors, develop a strategic plan for continued profitability and growth.
- Review and improve organisational effectiveness by developing processes, overseeing employees, maintaining a highly motivated work environment and implementing innovative changes.
- Adhere to company standards in excellence and quality of service levels.
- Seek out opportunities for expansion and growth by developing new business relationships.
- Provide guidance and feedback to help others team members strengthen specific knowledge and skill areas
- Oversee day-to-day operations of all departments in association with Department leads, ensuring profitable and efficient operation of same.
- Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
- Maintain project timelines to ensure tasks are accomplished effectively
- Develop, implement, and maintain budgetary and resource allocation plans
- Delegate responsibilities to the best-qualified employees and ensure all policies, procedures, standards, specifications, guidelines, training programs, and company values are maintained.
- Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
- Proven success in a managerial role
- Strong decision-making ability
- Excellent communication, collaboration, and delegation skills
- Proven ability to develop and achieve financial plans
- Ability to motivate and lead employees, and hold them accountable
- Strong working knowledge of operational procedures
- Bachelor’s degree (or equivalent) in business management or related field
- Experience in conducting performance evaluations
- Working knowledge of human-resources processes
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