It support executive

Job Responsibilities Provide day-to-day basic IT support and services to our members for various IT requests, such as those related to internet connection, printer, phone, AV etc. Provide reliable and customer orientated IT client services (user help desk, desktop/laptop, MS office, mobile phones, e-mail, printer - including software and hardware) in close alignment with the company. Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment. Operate and troubleshoot for audio and video equipment and act as the main AV support for any events and meetings. Managing of IT Assets, software licenses and on-boarding/off-boarding IT process. Works with vendor support contacts to resolve technical issues within the desktop environment. Ensure on call support for critical IT services work with relevant resolver group. Maintain and update periodically for inventory of necessary IT hardware and equipment including computers, monitors, printers, modems etc. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations. Job Requirements Diploma in Computer Science/ IT Technology Information or related fields. Minimum 2-year relevant experience in IT Support / technical support. Good technical skills in windows based client environments with the respected support tools (remote desktop). Experience on MS365 Online Application support - include Office, One Drive, Outlook, Share Point, Teams and Modern authentication. Good team player with good interpersonal and communication skills. To base at project site office, East. #J-18808-Ljbffr