Home UAE Lobby Ambassador

Home UAE Lobby Ambassador

Lobby Ambassador

Full time at Minor International in UAE
Posted on November 9, 2024

Job details

To welcome the guests, anticipate their needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience. To develop a close and harmonious working relationship with all hotel departments. To attend hotel events, daily shift briefings and training to improve professional skills.

Desired Candidate Profile

Qualifications
  1. Excellent command in English
  2. Speaking second international language is an advantage (e.g., German, French, etc.)
  3. Similar experience in Front Office
  4. Multi-tasking abilities
  5. Outgoing personality, digitally savvy, training skills will be added advantage
  6. Previous experience in the same position for at least 1 year
  7. Luxury hotel experience is a must
  8. Passion for excellent service
  9. Excellent team player and great communication skills

Company Industry

  1. Hotels
  2. Hospitality

Department / Functional Area

  1. Administration
#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All Lobby Jobs
Feedback Feedback