Linux Specialist

· Minimum 5 Yrs of experience in Linux i.e. includes installing, configuring, troubleshooting and Administration of all flavors of Linux. · Linux Vulnerability assessment and Mitigation and Knowledge on Patch deployment solutions – Redhat Satellite / Oracle Linux Ksplice · Working knowledge on Redhat and Oracle Enterprise Linux and Troubleshooting networking issues. · Strong understanding of Cluster Services and Oracle RAC clusters · Good knowledge on SAN technologies and converged solutions · Good knowledge on HP Servers Blade, Rackmount and Virtual Connect OS/patch/security update/management. · Disaster Recovery planning and conducting DR tests and Responsible for Standard Operating procedures issuance to incident management team. · Prepare Service delivery reports and participate in customer meetings · Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes · HPE Service Guard cluster on RHEL · Resolve customer’s issues via the telephone, email, or remote sessions. · Reproducing issues in-house and responding back in a timely manner. · Regular follow ups with customers with recommendations, updates, and action plans. · Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. · Maintain quality on case documentation, SLA timeframes and operational metrics. · Performs within the Productivity Measure of the team and Incident Management: Resolve single and cross technology incidents independently · Project Management: Participate, propose, and/or lead customer and internal projects across technology customers, including Knowledge Transfer (KT) and Transition. Create Standard Operating Procedure (SOP)· Excellent written and verbal communication skills Commitment to deliver high quality product and solution support. · Must achieve excellent customer satisfaction · Take ownership and work with high productivity and efficiency.