Product Application Manager- Industrial Lubricants & Greases
Job details
About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. What is in it for you?
- Excellent onboarding and ongoing training programs as part of our QH University
- 2 days annual volunteering leave
- Attractive Wellbeing, Inclusion & DEI programs
- Opportunity to join a market leading team where autonomy and initiative are expected
- Provide technical support to the frontline sales force, including troubleshooting, new product implementation, process optimization, trial leadership, etc.
- Identify and clearly define customer needs, lead internal collaboration to deliver the best solution.
- Select appropriate products from the portfolio in accordance with business needs and product line strategy.
- Propose products/modifications from the portfolio in accordance with business needs, product line strategy, and specific customer needs.
- Liaison and develop relationship with key strategic OEMs and work on global strategic OEM engagement plan.
- Collaborate with Commercial, Operations and R&D to determine and establish feasibility and total product cost as input for the final offer.
- Develop and deliver presentations to customer and general market on technical/product related subjects including case studies, white papers, in collaboration with Commercial team.
- Understand the competitive landscape and provide input where applicable.
- Utilize the CRM system to manage responsibilities, collaborate, and capture important historical data for sales projects.
- Develop marketing materials, sales tools and case studies.
- Ownership of individual development plan (IDP) as agreed upon with direct line manager.
- Implement and drive and internal value based selling approach through the customer engagement and account management process.
- Must be mechanical / chemical engineering background with an understanding of steel, Aluminium and mining industries.
- Familiar with Industrial Lubricants & Greases products, have around 10-15 years working experience.
- Strategic Thinking – Translate long term strategic goals into present and future organizational needs.
- Results Driven – Holds self and others accountable for achieving performance objectives.
- Ability to collaborate and build relationships – internal and external.
- Leads change – Seeks opportunities, removes barriers and commits to improvements, and supports culture.
- Innovation – Fosters an environment that encourages creativity and openness to new ideas.
- Builds talented team – Creates a high performing organization by having the right people in the right roles.
- Demonstrates strong business acumen, decision making and ability to prioritize and manage multiple tasks.
- Analytical & Problem Solver – Analyzes situations and makes informed decisions with courage and conviction.
- Strong Communication Skills – written, verbal, active listening, influence, etc.
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