Hiring for Jamf Pro / Munki Administrator for macOS

Job Location : Pune & Mumbai Experience : 6+ years Notice Period : Immediate to 60 Days Primary Skillset : Jamf Pro , Munki ,AutoPkg & macOS Job Description : Job Title: Jamf Pro / MS Intune / Munki Administrator for macOS Description: Candidate must be an excellent communicator, very organized, multi-task oriented and able to meet deadlines, and complete assignments with minimal supervision. Will be administering, tuning and maintaining macOS infra using Jamf Pro, Jamf Connect, Jamf Protect, Microsoft Intune, Munki and AutoPkg Responsibilities & Requirement: Technical Knowledge (Administration): 6-10 years of IT experience 5-7 years of relevant experience in macOS infra using Jamf Pro Administration. Strong technical knowledge on macOS Good Knowledge on JSS (Jamf Software Server), Casper Admin, Casper Imaging, Casper Remote, Recon, Jamf agent, Jamf binary, Self-Service, File Vault, Mac App Store for macOS & iOS Working Knowledge on Thin Provisioning and DEP (Device Enrollment Program / Apple Buisness Manager) Strong knowledge on Active directory, DNS and DHCP. Understanding of Apple Push Notification Services (APNS) Expert on all versions of Jamf Pro Setting Up Distribution Points, JDS (Jamf Distribution Server Instances) & Cloud Distribution Points. Experience with networking topologies and protocols. Proficient in troubleshooting and monitoring tools and protocols Proficient in Microsoft Office Suite,OneNote, OneDrive (macOS versions) Capable to creating Configuration Profiles, Managed Preferences. Strong knowledge on Smart Computer Group & Static Computer Groups Policy Creation & Distribution of applications, Scripts, Dock items & Printer settings VPP (Volume Purchase Program) content distribution for macOS Computers and iOS devices. Knowledge of creation and troubleshooting of Policies, Software distribution, Patch Management, Settings and Security Management. Trouble shooting macOS based problems with Root cause analysis and strong fundamentals. Strong knowledge on Migrating and upgrading macOS infra and it is components. Interface with different teams (i.e Packaging, Release managemenet, Development and QA etc) and provide technical support. Experience in packaging and deploying application on macOS. Working knowledge of Packaging tool Composer, AutoPkg Scripting knowledge of Shell Script, Apple Script, Python Knowledge of creating Knowledge Base (KB) documents Work level Instructions documents (WLI) Knowledge on base shell Scripting. Knowledge of Unix terminal commands. Knowledge of ITIL or equivalent processes (Incident, Change and Problem Management). Ability to diagnose technical problems and identify solutions Disaster recovery management. Ability in setting up recovery infrastructure. Knowledge to setup JSS on the Linux, macOS and Windows environment. Knowledge of MYSQL Database, backing up database & restoring database & Apache Tomcat Technical Knowledge (Projects): Knowledge of methodologies for developing, building and configuring a Jamf Pro MS Intune, & Munki infra support. Perform installations and configuration of different version of macOS & iOS. Process & Documentation: Prepare and maintain systems documentation in accordance with AO, ITIL and ISO9000 policies and procedures. Manage and control the Configuration Management Database (CMDB) to ensure it meets customer and ITIL standards and operational requirements Preparing documents knowledge database, work instructions etc.. Working knowledge on ticketing tool Assisting & training team members on new technology & provide knowledge transfer to the team. Experience in generating reports & doing call analysis Education Required: Graduate, Certification Availability Should be able work in 24*7 Shifts Work Locations : Pune and Mumbai Behavioral Skills: Analytical Thinking Acquiring and understanding of problem or situation by breaking it down, systematically into its components or parts and identifying the relationships between these parts. Conceptual Thinking Acquiring understanding of the underlying issues in complex problems or situations by correctly relating these to simpler or better understood concepts, models or previous experiences. Planning and Organization Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems. Attention to Detail Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked. Interacting with People Establishing relationships and maintaining contacts with people from a wide variety of backgrounds. Flexibility Taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly