Customer Service Representative
Job details
Role Description We are seeking a full-time remote Customer Service Representative who is passionate about delivering exceptional service. This role requires an individual with excellent communication skills, strong problem-solving abilities, and the capacity to manage multiple tasks effectively. To be considered for the next round, please send an audio recording on +1(713) 364 4385 introducing yourself. Candidates who submit a voice recording will be considered for the next steps. Please do not call this number. Key Responsibilities
- Provide exceptional service to customers by answering inquiries and resolving issues.
- Ensure overall customer satisfaction through proactive communication.
- Handle high volumes of customer interactions across various channels, including phone, email, and chat.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to handle difficult customers and resolve conflicts.
- Full-time
- ₹5-6 Lakh per year (INR)
- Paid time off
- 8-hour shift
- US hours (8 am - 5 pm CET)
- Remote
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