Manager Pharmacy Operations - Qatar Airways
Job details
About The RoleAn exciting opportunity to join the Qatar Airways Group Medical Department as Manager Pharmacy Operations. The role will be responsible for operations of the department of pharmacy - managing staff, optimizing processes, maintaining compliance with regulations, and improving patient experience.Your duties would include:Obtaining & maintaining the license required for the operation of pharmaceutical establishments and aircraft medical kits at all QR medical identified locations.Managing the operation of any outsourced external service provider to ensure excellent pharmaceutical practice and compliance with Pharmacy and Drug Control regulations and Company policies.Planning and managing the inventory of material and medical supplies and equipment to optimize clinic operation and aircraft medical kit production.Reviewing company pharmaceuticals expenditures, advising, and developing strategies to increase revenue, reduce costs, and maintain quality.Assessing market trends and competitors to identify selling possibilities, evaluate customer needs, and develop successful strategies to increase revenue.Working with projects team to establish the dashboard and manage the delivery of pharmacy and Supply Chain team members to deliver strategy projects correctly and on-time.Analyzing company expenditure on pharmaceuticals, medical supplies, and equipment to develop cost-saving strategies/opportunities that will reduce costs without compromising quality or affecting operation.Analyzing Aircraft medical kits to enhance the quality of in-flight medical care and reduce operational costs.Reviewing existing pharmaceuticals contracts/agreements with external suppliers for potential cost savings and supporting The Medical Centre as a subject matter expert to negotiate new contracts/agreements.Introducing a new line of products and innovation to increase pharmacy revenue and customer satisfaction.Setting the department Key Performance Indicators and managing and coaching the teams to deliver complex engagements.Overseeing pharmacy, aircraft medical kit, and supply chain daily business operations, monitoring monthly productivity and revenue at all locations.Working closely with the medical operations leads to achieve department objectives and key performance indicators within the timelines set by management.Collaborating with Supply Chain to identify, plan, and maintain the resources required for smooth clinic operations while expanding into multiple locations.Identifying and evaluating strategic deals and partnerships with suppliers and stakeholders that drive department strategy forward.Working closely with QR Procurement and Group Medical Division Procurement Committee to review all procurement requests to make cost-effective decisions according to QR Policies.Maintaining direct contact with Pharmacy and Drug Control Director and PDCD different departments managers.Ensuring staff compliance with Psychoactive and narcotic substances handling procedures on ground and on-board aircraft with Qatar Law.Managing the importation, transportation, dispensing, and accurate record-keeping of all pharmaceuticals as well as Psychotropic and Narcotic substances journals.Acquiring EMK license/official permission to be packed in Qatar/in-house through developing QR medical kits proposal of the handling procedures.Ensuring compliance of proposed handling procedures of controlled medications with Qatar Law PDCD.Planning and managing medical kits pharmaceuticals supply locally and internationally, including storage, packing, replenishing, transport, and all required documentation.Reviewing aircraft medical kits agreements with external suppliers and enhancing operations and contents according to QCAR, IATA, and EASA standards.Collaborating with QR legal, Facility, Finance, IT, Procurement, Security departments, and The Ministry of Public Health in Qatar to manage acquiring the license for pharmaceutical establishment at multiple locations.QualificationsWe are looking for a passionate and experienced professional to join our Group Medical team. The ideal candidate should possess the following:Bachelor's Degree or Equivalent with Minimum 8 years of job-related experience.Management degree or equivalent in healthcare would be a plus.Valid Pharmacist License to practice in Qatar.Licensed by Pharmacy and Drug Control to own, acquire, purchase, sale, transfer, deliver, and import Controlled Drugs preferred.Knowledge of supply chain management and experience working with Supply Chain Management systems are required.Knowledge of Pharmacy licensing process in GCC as per applicable laws and The Ministry of Public Health regulation for pharmacy profession and NDDPS is mandatory.Experience working with Pharmaceutical/Aviation industry is preferred.Experience in importing pharmaceuticals and Controlled Drugs in Qatar/GCC is preferred.Experience in leading a team for 3 years or more.Excellent written and verbal communication skills.Strong organizational and time management skills to prioritize tasks and meet deadlines.Able to work independently and as part of a team.Strong mentoring and coaching skills.Ability to foster teamwork among team members, cultivating a healthy and respectful work environment.Able to effectively handle difficult conversations and resolve conflict.How To ApplyIf you are interested in submitting your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.
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