Senior Specialist - HCM, SAP and CRM CoE

Senior Specialist - HCM, SAP and CRM CoE

Listing reference: arcmt_000191 Listing status: Online Apply by: 8 March 2024

Position summary

Job category: IT and Telecommunications Contract: Permanent Remuneration: Market Related EE position: No

Introduction

Part of the worldwide ArcelorMittal group with an industrial presence in 27 countries, ArcelorMittal South Africa Limited is the largest steel producer on the African continent, with a production capacity of 5 million tonnes of liquid steel per annum. Both flat and long steel is produced in hundreds of grades and specifications. Steel is as relevant as ever to the future success of our world. As one of the only materials to be completely reusable and recyclable, it will play a critical role in building the circular economy of the future. Steel will continue to evolve, becoming smarter, and increasingly sustainable. At ArcelorMittal, our goal is to help build a better world with smarter steels.

Responsibilities:

• HR management (Balance Score Cards, Appointments, Competency, Skills development plans) of skills within the process domain.
• Financial Management - Manage the process of cost allocation within the SAP environment.
• Implement processes and measurements to ensure Manage People and Training team deliver service according to agreed SLA.
• Reporting and regular Service level forums with Stakeholders.
• Apply Service Management principles according to ITIL best practices.
• Process leadership role from a systems point of view to ensure alignment and continuous improvement of SAP processes and related systems functionality.
• Demand Management role between Information Management and all Stakeholders.
• Manage Customer Satisfaction Internal and/or External.
• Project Management (complete Project Life Cycle) - Project initiation, Planning, Control and Closure.
• Driving improvement initiatives.
• Problem solving in Payroll, Personnel Administration, Org Management and Time and Attendance.
• Day to day management of the Manage People & Training Process domain - coordinate documentation, configuration/development requirements, interfaces to related systems.
• Coordinate and chair forums in their Process domain.
• Technology introduction.
• Custodianship of SAP Process (and related systems) blueprints.
• Interaction with ArcelorMittal units on SAP global activities.

Qualifications:

• B.Com Honours Degree(NQF 8/10) in Computer Science or BSc Honours Degree (NQF 8/10) in Computer Science.
• SAP HVM certification will be advantageous.

Experience and Requirements:

• Minimum 6 years relevant experience in the specific Business Process environment.
• Minimum 6 years relevant experience in a SAP ERP environment.
• Management of IM Projects essential.
• ArcelorMittal Business Process Knowledge.
• SAP Application and Technology direction insight.
• General application Demand Management skills.

Personal Attributes:

• Verbal and written communications skills.
• Strong relationship building ability.
• Negotiation and persuasive abilities.
• People management skills and networking skills.
• Structured Approach.
• Demonstrates persistence and overcomes obstacles.
• Mature personality with high emotional intelligence.
• Strong mathematical, analytical and statistical analysis skills.
• Exhibits confidence in self and others.
• Developed communication & Interpersonal skills.
• Excellence in planning and execution.
• Stakeholder involvement and networking skills.
• Strong service-oriented mindset.
• Motivational and leadership skills.
• Have a holistic approach to process innovation.
• Ability to function in multiple roles concurrently.
• Ability and desire to transfer knowledge.
• Willing to adapt and acquire new skills.
• An ability to function effectively without hands-on management.
• Take ownership.
• Work effectively in a group or individually.
• Proactive and results-driven.
• Passionate about technology and innovation.

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