Clinic Admin Executive | Mandarin Speaking | Office Hours

Position: Clinic Admin Working Hour: 9am - 6pm Working Day: 5 days, Saturday and Sunday OFF Salary Range: RM3000 - RM4000 Job Description:

• Welcome patients and visitors with a positive attitude.
• Manage patient appointments and schedules.
• Maintain patient database and medical records.
• Collect patient information and process registrations.
• Respond to patient inquiries regarding services, prices, and availability.
• Answer and redirect phone calls.
• Assist in maintaining a clean and organized clinic reception area.
• Ensure effective communication with doctors, nurses, and other staff.
• Handle payment collection (cash, credit card terminal) and bank in if needed.
• Maintain a healthy and professional relationship with customers and company teams.
• Participate in marketing and branding activities organized by Management.
• Perform any ad-hoc duties as assigned by Management.
• Fresh Graduates are welcome.

• Minimum SPM level.
• 1-3 years of related clinic assistant or customer service experience preferred.
• Experience in a similar customer role, ideally in a medical setting.
• Ability to handle confidential information discreetly.
• Comfortable working with patients of all ages and backgrounds.
• Exceptional multitasking and organizational skills.
• Knowledge of medical terminology and procedures is a plus.
• Fluent in Mandarin.