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Home Qatar Library Technical Support Specialist

Library Technical Support Specialist

Full time at a Laimoon Verified Company in Qatar
Posted on November 3, 2024

Job details

Job SummaryThis position requires an energetic and enthusiastic individual who will provide professional customer service in the support of access services, technical services, collection and records management, and facilitate access to resources for library users. The successful candidate will be the first point of contact to library users and should possess excellent customer service skills, the ability to assess customer needs, and provide guidance and assistance for basic reference and research.

This includes assistance with the use of Library equipment (printers, computers, photocopiers, scanners, computer applications such as Microsoft Office, AutoCAD, specialized business, engineering, IT, and digital media software) and directing library users to appropriate Library staff when required. The successful candidate will use the Integrated Library System (ILS) to check out library materials, update records, input new acquisitions, manage the booking of study rooms, and search the library catalogue. Other important functions include shelving inventory and checking books according to the Library classification system. He/she will maintain order and accessibility of books, process incoming library materials (records, books, DVDs, and serials), assist with interlibrary loans, document delivery, and recordkeeping to facilitate timely access to resources. Additionally, the candidate will process books, journals, and records for disposition, including creation of lists and adherence to retention schedules. The successful candidate may also be responsible for maintaining serials, processing, claiming, updating, and creating lists for collection development, repairing books, preparing creative displays to promote library services, and assisting with the preparation of requisitions and ordering materials and supplies to ensure adequate stock levels.

Required SkillsHighly motivated individual with a strong work ethic, demonstrating excellent attention to detail, analytical thinking, and decision-making. A proactive can-do attitude, reliability, good time management, and collaborative working and teamwork are essential. A commitment to service excellence, ongoing training, and continuous professional development is desirable. Candidates should demonstrate explanatory communication, interpersonal skills, and fluency in English and Arabic is required. This position involves evening and weekend work, with hours that are variable and based on operational requirements.

How to ApplyApplications should be submitted via our online application.#J-18808-Ljbffr

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