Delivery Lead

Job title: Delivery Lead Reporting to: Head of Engineering Location: Cape Town (Hybrid) WHAT WE DO Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can spend more time doing what they love. If you’re looking for a new place to call ‘home’ that believes in the potential of the broader SME landscape in South Africa and a place where you’ll work with awesome people - then Lula’s the place for you! OVERALL PURPOSE We are looking for an experienced Delivery Lead to join our engineering team and support the delivery of our platform and business bank which underpins our business. You will need to have a solid technical background, good understanding of the SDLC and a proven track record of managing a team delivering a pipeline of continuous change. In this role you will collaborate with cross-functional teams to manage the roadmap, ensuring that business priority is clearly understood and stakeholders’ expectations are effectively managed. Working closely with the engineering and product teams, you will be responsible for maintaining the delivery cadence, resolving blockers and delivery dependencies. Overall ensuring that the team delivers the specified requirements, on time and to expected quality standards. Duties and responsibilities include, but will not be limited to:

• Collaborate with cross-functional teams to define and manage the backlog and roadmap, ensuring that business priority is clearly understood and stakeholders’ expectations are effectively managed.
• Coordinate the planning and delivery of the engineering team applying the appropriate best practices.
• Ensure and manage clear communication of delivery expectations to both internal stakeholders and external partner delivery leads.
• Work closely with the engineering team, to maintain the delivery cadence, resolving blockers, risks and delivery dependencies.
• Coordinate the planning and execution of deployments ensuring minimum disruption to business.
• Measuring the implementation efficiencies within the Agile delivery framework and ensuring teams adhere to agile best practices.
• Tracking key metrics and reporting on implementation progress with a focus on continuous improvement and optimisation.

• Ability to manage multiple high-impact projects and programs, ensuring they are delivered on time, within scope and budget.
• Ability to adapt to changing circumstances and priorities.
• Track and report on delivery progress, risks, issues, providing transparency to management.
• Excellent planning and organisation skills.
• Ensure the effective utilisation of Agile methodologies such as Scrum or Kanban.
• Measuring of the team efficiency within the Agile framework.
• Facilitating ceremonies, such as quarterly planning, Scrum of scrums and retrospectives.
• Excellent communication, facilitation, presentation and negotiation skills.
• Strong stakeholder management skills with the ability to manage expectations, risks and issues in a proactive manner.
• Strong collaboration skills and a passion for working with people.
• Strong strategic thinking, analytical and problem-solving skills.
• Positive, high energy and committed to live, demonstrate and get excited about the Lula values.

• Relevant or applicable Bachelor's Degree.
• 5+ years of working experience as a Delivery Lead or similar role in an agile delivery environment.
• A practical understanding of the software delivery life-cycle.
• Thorough understanding of project management best practices, project management certification an added bonus.
• Thorough Agile Coaching and Scrum Master experience.
• Experience working with cross-functional teams.
• Experience with tools such as JIRA, Confluence and Slack.
• Financial services or banking experience advantageous.