Experienced Hotel Receptionist
Full time
at The Park Hotel
in
Online
Posted on November 2, 2024
Job details
Responsibilities
- Greet guests in a warm, friendly, and courteous fashion and tend to them in a professional manner.
- Provide friendly and courteous service at all times.
- Give guests your full attention and a warm smile.
- Ensure eye contact with guests who are waiting to show awareness of their presence.
- Answer the switchboard or internal telephone as per company standard of performance.
- Handle any guest inquiries in a professional and prompt manner, ensuring guest satisfaction.
- Communicate hotel services to guests in a warm and friendly manner.
- Follow through on guest relations from check-in to departure.
- Communicate with internal and external customers.
- ESSENTIAL QUALIFICATIONS: Leaving Certificate & Hotel reservation/bookings system experience, preferably HotSoft.
- Desired Qualifications: Third level business administration.
- Manual Handling and Hotsoft experience.
- Availability: Must be available for shifts early morning from 7am, mid shifts from 11 am/12 to late evening, including shifts up to 11pm until the night Porter/Supervisor arrives.
- Employee discount in Flynn Hotels.
- Food allowance.
- On-site parking.
- Flexible working hours.
- Employee development programme.
- 8 hour shift.
- Co Waterford, CO. Waterford: reliably commute or plan to relocate before starting work (required).
- Hotel Reception: 2 years (required).
- Ireland (required).
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