Case Manager

Housing & Homelessness Services (Community Services & Development) Full time Anglicare North Queensland Limited (Anglicare NQ) operates many programs across North Queensland with activities extending south through Airlie Beach, to Townsville, and north to Cairns. Together, as one team, our purpose is to support our community to have empowered, full and active lives, with equity for all. Everything we do is underpinned by our core values (Compassion, Integrity, Respect, Inclusion and Courage). Anglicare NQ is a proud employer of and service provider to First Nations People. We acknowledge Aboriginal & Torres Strait Islander people as the traditional custodians of the lands across North Queensland where we deliver our services. We commit to working respectfully to honour First Nations continuing cultural and spiritual connections to lands, sea and waters and pay our respect to elders past and present. Program Overview Join our courageous and compassionate teams at Qhome residential crisis accommodation services. As a Specialist adult Homelessness and Crisis Accommodation Services, Anglicare NQ provides Temporary Supported Accommodation and supports to Men and Women 18 years and above who are homeless or at risk of homelessness to work towards stability in their living arrangements, provide an environment of inclusion and respect, and work towards addressing specific needs identified by utilising our case management framework for smooth and safe transitioning into community with successful outcomes. The residential crisis accommodation service supports our vulnerable people to meet their immediate personal needs and work towards obtaining stable, long-term accommodation as soon as possible. For this position, you'll need to thrive in a busy, fast-paced environment, have fantastic interpersonal skills and love collaborating with other divisions to create exceptional client experiences. To Be Successful You Will Need

• Proven case management experience using a holistic and client-centered approach to managing your case load.
• Extensive experience working in government-funded programs with strict budgetary and contractual requirements of service.
• Ability to build and maintain relationships with stakeholders, including government bodies, community organisations, and other service providers to provide efficient and effective services to clients.
• Knowledge of organisational programs, policies and operations.
• Industry relevant qualifications or relevant industry experience.
• Experience working with Aboriginal and Torres Strait Islander people, families and communities will be highly regarded.
• Experience working with people from culturally and linguistically diverse (CALD) backgrounds will be highly regarded.

Compliance

• A current QLD Drivers Licence 'Class C' or interstate equivalent.
• Blue Card (Working with children card)
• A current national police check (within the last 3 months)
• Current First Aid & CPR certificate

What We Can Offer You

• Salary packaging available.
• Access to a comprehensive Employee Assistance Program (EAP).
• Access to a large variety of discounts through our HRIS benefits.

Diversity and inclusivity are important to Anglicare NQ and we are committed to ensuring our workplace and services reflect this. Everyone is welcome, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability. Ready to Take the Next Step? Click the Apply button and submit a cover letter along with your CV. Applications close Friday 25th October , however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application. #J-18808-Ljbffr