Travel Consultant Groups Expert - Flight Centre - Australia

Job no: 523878 Brand: FC Collection Work type: Full time Location: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia Categories: Leisure Travel & Retail, Corporate & Group Travel How you’ll be opening up the world for our customers… Flight Centre’s Group team are the experts in arranging trips for groups of 10 up to 400, over a diverse range of clients whether it is a conference, corporate incentive, sporting body, or large family group. No two bookings are the same. You’ll be the expert for your customer’s every need, including flights, accommodation, cruises, tours, insurance and more! You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role. What it takes to be a Groups expert…

1. You’re the go-to person in your circle for travel recommendations, tips and tricks, with a minimum of two years experience as a travel consultant (extra points if you have experience in group bookings!)
2. You know your way around GDS and you’re focused on speed and efficiency.
3. You seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them.
4. You believe hard work should be rewarded, so you are focused on achieving your KPIs and sales targets to get the incentives you deserve.
5. You understand the importance of organisation and managing your time effectively to achieve the best result and stay on top of your work.
6. You’re not only good at the people stuff, but at the behind the scenes stuff too. Like building itineraries, doing up invoices, operating our complex booking systems and jumping between different programs with a customer in front of you.
7. You’re comfortable with complexity.

1. Be rewarded with a base wage plus uncapped incentives payment structure - earn a percentage of every sale you make from day one, there’s no limit on what you can earn.
2. At FCTG we understand the importance of flexibility while fostering a culture of collaboration through in person iterations – our Groups team offer both hybrid and fully remote working arrangements.
3. You’ll be managing your own business and building your own portfolio of customers over time.
4. Unlock your wanderlust! Score incredible travel deals for you & your friends and family through our in-house team of travel specialists!
5. Be supported in your search for ‘what’s next’ in your career through our Brightness of Future pathways within our global organisation.
6. Get qualified with a Certificate 3 & 4 in Travel & Tourism through Australian Apprentice Training (you may be eligible to receive direct financial support while you study).
7. Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our annual ‘Global Gathering’ (get ready for LA in 2025!).
8. Thrive in a workplace that values individualism – come as you are!