Home Saudi Arabia Contact Center Agent
Home Saudi Arabia Contact Center Agent
Contact Center Agent
Job details
Responsibilities:
Handle inbound and outbound calls, providing exceptional customer service.
Respond to customer inquiries via email and social media in a timely and professional manner.
Resolve customer issues and escalate cases when necessary to ensure satisfaction.
Maintain accurate records of customer interactions in the company's CRM system.
Collaborate with team members and other departments to improve customer support processes.
Stay updated on company products, services, and policies to provide accurate information to customers.
Requirements:
Strong English & Arabic language proficiency.
Excellent communication skills, both written and verbal.
Proficiency in using contact center software and CRM tools.
Strong problem-solving skills and attention to detail.
Ability to handle high-stress situations and manage multiple tasks simultaneously.
Flexibility to work in a 24/7 shift environment.
Minimum 1 year of past experience in customer service or technical support.
Past experience with a Media Company.
Past experience with Zendesk.
#J-18808-Ljbffr Sales Support
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
-
Supervisor Skills Course LineAED 89
AED 1,396Duration: Upto 2 Hours -
Property Developer Skills JanetsAED 37Duration: Upto 4 Weeks
Similiar Jobs that might interest you
Sr. ELV engineer
NES... opportunity for Sr. Electrical Low Voltage engineer 10 ... Description: Provides consulting engineering services including ...
Saudi Arabia 12 days ago
Accounting Specialist
Saudi Aramco (ASC)... Finance, Accounting, Business, Management, or Engineering. Possession of an advanced business ...
Saudi Arabia 12 days ago
Programs Developer
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 12 days ago
Pwd Specialist
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 12 days ago
... have opportunity for Sr. Mechanical Engineer 10 years' ... Job Description: Mechanical Engineering Supervision on ...
Saudi Arabia 12 days ago
... for Sr. Electrical Engineer with 10 ... Engineering Supervision on Construction and TC experience Electrical Engineering ...
Saudi Arabia 12 days ago
Data Scientist Expert
Saudi Aramco (ASC)... functional teams, including engineers and domain experts ... data-driven solutions (Engineering/Operational problems, ...
Saudi Arabia 12 days ago
Senior Brand Experience Specialist
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 12 days ago
Hydrogen Specialist
Saudi Aramco (ASC)... courses for engineers from operating facilities. ... engineering contractors performing studies or basic/detail engineering ...
Saudi Arabia 12 days ago
Business Writer
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 12 days ago
Accounting Specialist
Saudi Aramco (ASC)... Finance, Accounting, Business, Management, or Engineering. Possession of an advanced business ...
Saudi Arabia 12 days ago
Maintenance Engineering Specialist
Saudi Aramco (ASC)... to junior GC maintenance engineers. Conduct a data ... degree in Mechanical / Industrial Engineering. You should have a ...
Saudi Arabia 12 days ago
Performance & Finance Analyst
Saudi Aramco (ASC)... hold Bachelor's degree in Engineering, Finance or a related field ...
Saudi Arabia 12 days ago
Machinist
Baker HughesAbout the Role: Responsible for production output within the standard hours in job order Essential Responsibilities: ...
Saudi Arabia - Dammam 12 days ago
Machinist
Baker HughesAbout the Role: Responsible for production output within the standard hours in job order Essential Responsibilities: ...
Saudi Arabia - Dammam 12 days ago
Crew Chief
Parker WellboreCompany Description Parker Wellbore helps energy companies accomplish their drilling and production goals ...
Saudi Arabia - Dammam 12 days ago
Health Safety & Environmental (HSE) Coordinator
NES Fircroft... /Manager, Environment Engineer, occupational health Specialist, Safety Division, Project engineers and managers ...
Saudi Arabia 12 days ago
Communications Advisor
Saudi Aramco (ASC)... Bachelor's degree in Finance, Engineering, International Relations, International Business, International ...
Saudi Arabia 12 days ago
Business Sys Analyst I
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 12 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://en-sa.whatjobs.com/coopob__cpl___2028_369298__2203_31b16376a03a93a9eca7b180ea3ae718?utm_source=2203&utm_medium=feed&keyword=Contact-Center-Agent&location=Riyadh&geoID=12