Job details
Job Purpose:Seeking a talented and experienced Techno-Functional Consultant with expertise in Cargowise Freight Forwarding to join our team. The ideal candidate should have a minimum of 3+ years of relevant experience and ideally CargoWise Specialist certification. We are looking for a passionate individual to leverage the CargoWise applications to drive business solutions. This role will work closely with the business stakeholders, vendors, partners, clients, and the IT team to ensure works, changes, and enhancements are completed on time. This role will not strictly be limited to CargoWise applications.Roles & Responsibilities:This role will play a crucial role in the Business Applications team supporting our freight forwarding business to run smoothly. The ideal candidate should have the ability to:Gather/Understand the business requirements and prepare the future design documents.Identify/provide solutions in Cargowise for the business requirements.Interact with the business in freight forwarding best practices.Train the business users on Cargowise functionalities and its best practices approach.Manage and support the Cargowise application for multiple entities of the group organization.Configure and set up Cargowise processes/workflows/functionality for new/existing locations.Analyze the integration requirements and develop it with different third-party systems using eAdaptor mechanism.Customize Cargowise reports/develop new reports for business.Attend to helpdesk tickets on fixing Cargowise issues and implementing features.Interact with internal and external stakeholders on resolving the issues/requirements.Be willing to travel to different office locations if required.Work after office hours whenever support is required to resolve issues/deploy features for smooth business operations.SkillsMinimum Qualifications:Bachelor's degree in Computer Science/Information Technology or related studies.Minimum 3 years hands-on experience in Cargowise as IT Consultant or Application Support Engineer.Strong experience in Cargowise e-Adaptor and E2E integration developments.Well-experienced in gathering/understanding business requirements and preparing functional specifications and design documents.Good experience and understanding of the Cargowise Application modules and its functionalities such as freight forwarding operations, customs, finance, etc.Experienced with a minimum of 2 major implementations and support experience in Cargowise.Minimum 6 years of IT experience.Expertise in Cargowise Freight Forwarding.Strong knowledge in Cargowise integration mechanism (eAdaptor), handling REST API in JSON, XML, WSDL, CSV, etc.Strong knowledge in Cargowise report customization and developments for all business areas.Knowledge in MS SQL Server 2016 and above.Well-versed in developing Power BI dashboards by connecting with Cargowise Database.Should have minimum Specialist certification in Cargowise.
#J-18808-Ljbffr Software Development, Technical Support & Administration
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