Head of eBucks Partners and Eco-system

Head of eBucks Partners and Eco-system

Job Description To formulate, direct and lead the long-term strategy, initiatives, and practices for eBucks Partners and optimize the value for FRG that can be derived from this eco-system. Hello Future Head of eBucks Partners and Eco-system Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Are you someone who can:

• Define the strategy for eBucks partners and its eco-system in support of the business unit and group’s objectives.
• Ensure group objectives are aligned to supporting revenue growth at a group level not just internally.
• Manage different teams of Partnership Growth Managers.
• Strategically and operationally manage the eBucks Partner eco-system within FRG.
• Play a pivotal role in the development and maintenance of relationships with all eBucks partners/suppliers.
• Play a pivotal role in the identification and acquisition of strategic retail partners/suppliers for eBucks.
• Ability to analyse the retail industry, customer data etc to understand the key drivers to be used in negotiations with a partner/supplier.
• Compile operational plans in accordance with business strategy and drive the implementation of these.
• Deliver industry leading rewards member experience through the eBucks partnerships and eco-system.
• Grow eBucks partner earn contributions and revenue generation with the objective of 50/50 funding.
• Build co-funded models to stretch funding further.
• Ensure customer experience meets organisational standards and aligns to industry best practice by driving the IT implementation of enhancements on all platforms.
• Define, negotiate, and manage overall and subsequent agreements with external partners/suppliers in conjunction with legal, ensuring optimal value.
• Responsible for the preparation of the annual budget by providing relevant information for both income and expenditure.
• Achieve the Net Income Return for the Business as defined in the Financial Performance Report of the Business.
• Manage existing eBucks partners and grow the portfolio.
• Ability to research and understand the key role-players in a potential partner.
• Improve business decisions by sourcing accurate and reliable business intelligence (information) together with analysing trends and data.
• Manage own development to increase own competencies plan and manage performance, skills development, employment equity, talent, and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Anticipates, recognises, and meets the needs of internal and external customers, taking responsibility for maintaining the highest service standards and developing and sustaining productive relationships.
• The capacity to be a self-starter and originator who maintains high levels of activity and produces a consistent high-quality output within agreed deadlines; is prompt and proactive in driving for results and sets demanding goals for self and others.
• Use verbal and non-verbal communication skills to influence an audience and negotiate acceptance of proposals, plans, or ideas.
• Understands organisational systems, structures, policies, and procedures and can navigate changing dynamics and power relationships.
• Defines tasks needed to accomplish goals and assigns and co-ordinates people, tasks, and resources to ensure an efficient flow of work.

You will be an ideal candidate if you have: Required Qualification: B COM Honours Degree or any related degree. Masters (MBA) degree will be preferable. Knowledge and Experience:

• 7-10 years related experience.
• Experience managing large teams.
• In depth knowledge of eCommerce and/or retail industries.
• Relationship management/acquisitions experience.
• Deal maker or any exposure to deal structuring.
• Strong commerciality and business acumen.
• Background with/ good understanding of Business Analytics.
• Experience in marketing and campaign management.
• Background in project management.
• Loyalty or rewards programme experience.

Personal Attributes:

• Dynamic
• Proactive
• Entrepreneurial
• Intrinsically accountable and responsible
• Ability to make independent decisions.
• Possess strong negotiation.
• Excellent communication skills (verbal and written)
• Attention to detail.
• Resilient

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Are you interested to take the step? We look forward to engaging with you further. Apply now! Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 06/11/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. #J-18808-Ljbffr