Job details
Position: Front Office Supervisor
Location: Nehal Hotel
Department: Front Office
Employment Type: Full-time
Email: careers@nehalhotel.com / dm@nehalhotel.com
Responsibilities:
Oversee the front desk operations and ensure exceptional guest service
Supervise and train front desk staff
Handle guest check-ins and check-outs efficiently
Resolve guest complaints and issues in a timely manner
Maintain accurate records and reports
Coordinate with other hotel departments to ensure smooth operations
Assist in creating schedules for front office staff
Monitor inventory of supplies and equipment
Requirements:
Proven experience as a Front Office Supervisor or similar role in the hospitality industry
Excellent communication and interpersonal skills
Strong leadership and organizational abilities
Proficiency in PMS (Property Management System) and MS Office
Ability to work well under pressure and in a fast-paced environment
Attention to detail and problem-solving skills
Knowledge of hotel operations and procedures
Availability to work shifts, including weekends and holidays
Diploma or degree in Hospitality Management or related field is a plus
Sales and Reservation skills are added advantage.
Benefits:
Competitive salary ranged 1800AED to 2200AED
Health insurance
Paid time off
Training and development opportunities
Employee discounts on hotel services
Service Charge
#J-18808-Ljbffr Management & Operations
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