Receptionist
Job details
**Responsibilities**:
- ** Greeting Visitors**: Welcome guests, clients, and employees as they arrive at the office or reception area with a friendly and professional attitude.
- ** Answering Phone Calls**: Manage incoming calls and route them to the appropriate department or individual. Take messages accurately and ensure they are delivered promptly.
- ** Scheduling Appointments**: Coordinate and schedule appointments, meetings, and conference rooms for staff and clients using digital calendars or scheduling software.
- ** Administrative Support**: Assist with administrative tasks such as data entry, filing, scanning, and document preparation as needed to support various departments.
- ** Handling Mail and Deliveries**: Receive, sort, and distribute incoming mail, packages, and deliveries. Prepare outgoing mail and packages for pickup or shipment.
- ** Maintaining Reception Area**: Keep the reception area clean, organized, and well-presented at all times. Ensure office supplies are stocked and equipment is in working order.
- ** Providing Information**: Respond to inquiries from clients, visitors, and employees by providing accurate information or directing them to the appropriate resource.
- ** Security and Access Control**: Monitor access to the premises, issue visitor badges, and ensure compliance with security protocols and procedures.
- ** Maintaining Records**: Maintain visitor logs, appointment schedules, and other relevant records accurately and confidentially.
- ** Customer Service**: Provide exceptional customer service by addressing concerns, resolving issues, and ensuring a positive experience for all visitors and callers.
**Requirements**:
- High school diploma or equivalent; additional certification in office management or related field is a plus.
- Proven experience as a receptionist or in a similar role.
- Excellent communication skills, both verbal and written.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Ability to remain calm under pressure and handle difficult situations professionally.
- Friendly and welcoming demeanor with a customer-oriented approach.
- Attention to detail and accuracy in record-keeping.
- Knowledge of office equipment such as printers, scanners, and photocopiers.
- Ability to work independently as well as part of a team.
**NOTE**:
- **
Transferable visa and ready NOC required.**:
**Benefits**:
- Competitive salary
- Professional development opportunities
- Friendly and collaborative work environment
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