Home Online Account Manager

Home Online Account Manager

Account Manager

Full time at Justlife Home Services in Online
Posted on October 29, 2024

Job details

Justlife is rocking the region with its beautifully designed home services app and is looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? Come onboard and dedicate yourself to becoming #everydaybetter! Take over a key role as an Account Manager (Salon & Spa Services) in the Business Development department, and be a part of this exciting adventure of never-ending growth and success.

What we expect from you:

  • Drive partner acquisition and engagement on our portal, serving as the primary liaison for service providers from onboarding to account management, ensuring maximum value delivery.
  • Proactively seek out and convert sales leads into clients, representing our brand through phone calls, emails, and face-to-face meetings as the dedicated account manager.
  • Analyze daily partner and vertical performance and make sure that the quality is maintained.
  • Achieve short and long-term sales goals, ensuring the right processes are in place.
  • Inform and educate partners for new process implementation and follow up on such to ensure proper execution.
  • Identify opportunities to grow existing clients and take necessary measures to close the deals.
  • Forecast and track partners account metrics and update the partner with the necessary steps to grow their business.
  • Coordinate with cross-functional departments to assist partners with their day-to-day queries.
  • Be responsible for vertical performance including owning demand and revenue number.
  • Be the quality custodian of a vertical ensuring superlative customer experience.

What we are looking for:

  • Bachelor's degree from an accredited university.
  • 3 to 4 years of related account management experience.
  • Proven experience in negotiating, reviewing, and managing client and service provider requirements; contracts; policies, and procedures.
  • Proven ability to exercise strong initiative and personal leadership, operating autonomously within a fast-paced work environment.
  • Adaptability and agility to thrive in a constantly changing work environment.
  • Data-driven decision-making approach, exhibiting sound business judgment through analytical reasoning.
  • Proactive, innovative, and creative mindset, with the ability to think expansively and generate solutions beyond conventional boundaries.

PERKS OF BEING A PART of JUSTLIFE

We offer you benefits like:
  • Flexible working hours and remote working arrangements depending on the job.
  • One-day extra vacation on your birthday with our JustHoliday!
  • Free Justlife credits so you can enjoy our own services.
  • Work reality escapes opportunities through team-building games, challenges, and many more activities.

We improve you

  • Working with a great team and entrepreneurial spirit.
  • Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
  • Never-ending growth and fast career development and internal career opportunities.
  • A fair and objective Performance Management System.

We recognize you

  • Ignition of the hero in you through our ‘JustHeroes’ Reward and Recognition Program.
  • Availability of company discounts and gift vouchers.
  • A bonus for every successful Employee Referral.

ABOUT US

At Justlife, we envision a life without any chores that keep you from doing what you really want to. Justlife is the region’s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform. We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer’s needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more. We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first. We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves. Join the tribe and let’s become #everydaybetter , together!#J-18808-Ljbffr

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