Technical Sales Support Engineer

Overview An industry-leading company is currently looking for an experienced Technical Sales Support Engineer to join their team of professionals. Key Requirements: Bachelor's Degree in Electrical or Mechanical Engineering is preferred Knowledge and experience in the solar field is an asset Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferred Minimum 2 years of technical experience in the solar industry Excellent written and verbal communication skills required Excellent English skills, Afrikaans is an asset. Willingness to work in a fast-paced, customer-facing environment Ability to organize, prioritize and effectively multi-task daily and meet deadlines Assertive, confident and clear communicator - via e-mail, phone and face-to-face Proficient with desktop applications such as Windows & Office. ERP System Knowledge is an asset Experience with PV Design Software such as PV Syst, PV Sol etc.. is an asset Must have a valid state driver's license Key Responsibilities: Customer and end client lead generation and administration. Handling, maintenance and controlling of all lead inquiries through the various communication channels. Introduction and Consultation of new customers about IBC SOLAR, the company, its products and services. Technical selling, consultation and support of customers and in respect of the company's PV products and systems in both - commercial and residential markets. Preparing PV designs in the company's design software PV Manager for clients and end clients. Introduction of the results and preparation of end client quotations for systems. Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects. Preparation of quotations, follow-up, product consulting and order confirmation to clients Commencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design. Support the Department Manager when implementing new products and services. Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment. Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients. Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience.