Consultant - CDMS Services (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming apublic benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As aWork Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Veeva Vault Clinical Data Management System (CDMS) is changing the way clinical data is managed in the industry. Vault CDMS combines EDC, coding, data cleaning, and reporting into one application. Gone are the days of complex integrations that limit clinical data availability, now research teams can make faster and more informed decisions. Veeva Systems is looking for Consultants who have life sciences software configuration experience, specifically in helping customers optimize the use of EDC in running their clinical trials. EDC design and configuration experience and a working understanding of how data is managed, cleaned, and reported. As a key member of our CDMS Professional Services team, the Consultant will be at the forefront of our mission and responsible for four main things: Understanding customers' data management needs and challenges, offer guidance and direction to ensure that the clinical trial is designed with the deliverable in view. Understand our customers' clinical trial protocol requirements to implement a study design with the Vault. CDMS application adheres to Good Clinical Data Management Practices and Veeva standards to optimize value. Responsible for authoring all specification documents used by team members and configuring the study design during the development phase of the project inclusive of forms, rules, and study configuration. What You'll Do Work with customers to review and understand clinical protocol requirements and prepare, review, and finalize all project specifications applying industry and Veeva best practicesParticipate in Vault CDMS Product team discussions to convey data management activities, challenges, and end user expectationsConfigure forms, rules, and other study items with Veeva Vault CDMS product during developmentSupport developers and testers during the project lifecycleSupport the requirements gathering and specification creation process for all study integrationsConduct on-site or remote user acceptance testing with the customer, including coordination of all feedback, resolution of issues, and acceptance of the studySupport go-live activities for the study to ensure a smooth transition of the study to the customerReview requirements as part of the change management process and update specifications and configurations as necessary with associated scoping activitiesAct as the customer's trusted advisor to ensure that the study trial design is configured in such a way that it meets the customer's goals and offers the full benefits of Veeva's CDMS applicationNotify project management of project risks and develop contingency plans as necessaryEnsure customer success from beginning to end of the project life cycleAssure process compliance with all regulatory and Veeva procedural requirementsParticipate and contribute to process product or best practices initiatives Requirements 2+ years' experience in end-to-end data management-related activities (database design, data collection, data analysis, query resolution, datasets, statistical reporting)2+ years' direct experience working with EDC clinical software solutions in clinical operations and/or trial management in a project management/consultant roleLife sciences industry experience and knowledge of clinical trial process preferred (pharmaceutical, biotech, medical device companies, CRO's, and academic & public health organizations)Experience in a customer-facing role, preferably with a software professional services organization or consulting background, is preferredWorking Knowledge of Clinical Trial processes across pharmaceuticals, device, and/or biotech sectors, specifically as they relate to design, document, and data collectionAbility to quickly understand business requirementsProven ability to work independently in a dynamic environment but also as part of a teamLogical approach to problem solvingAbility to manage multiple tasks and project deliverablesProven track record of meeting project timelines/deliverables and attention to detail, process, deadlines, and quality resultsDemonstrated success with customers during project assessment, planning, development, training, and implementationExcellent verbal and written communication, interpersonal, and presentation skillsAbility to travel 20-25% (may include international) Nice to Have Experience in interpreting clinical protocols and translating requirements into software specifications, including writing and reviewing technical documentationWorking understanding of data management standards and guidelines (GCDMP, CDISC, SDTMIG, CDASH)Experience working with system integrators for IVRS, medical coding, eSource, CTMS, eTMF, and other clinical technologiesLife Science, computer science, or related degreeFamiliarity with CDISC, ODM, and other data management industry standardsSaaS/Cloud experience in the delivery of clinical trialsExperience with training for clinical sites and at investigator meetingsConsulting experienceAllocations for continuous learning & developmentHealth & wellness programs #RemoteUK Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com . Work Where It's Best for YouWork Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.Work at Veeva. Work where it's best for you.A different kind of company. A Public Benefit Corporation.Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct—including customers, employees, and the community—in addition to shareholders' interests.What sets us apartWork Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you.We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.Veeva's core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them."Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work."—Jacob Marcus VP, Engineering "I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster."—Shilpa Chandermohan Software Engineer

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