Lettings Administrator / Negotiator

Northwood is a leading lettings agency based in Cheltenham. We specialize in providing exceptional service to both landlords and tenants, ensuring smooth and effective property management. Our dedicated team fosters a dynamic and collaborative atmosphere, where every member plays a crucial role in our success. We are looking for a highly organized and enthusiastic Administrator/Negotiator to join our team. In this fast-paced, ever-changing environment, you will support our daily operations while ensuring that our clients receive top-notch service. If you have a passion for dealing with people and excel on the phones, we want to hear from you! **Key Responsibilities: - Conduct tenant referencing and respond to tenant inquiries promptly. - Book property viewings and manage the agency's diary effectively. - Vet potential tenants to ensure compliance with company standards. - Conduct viewings with potential tenants and present properties professionally. - Perform general lettings administration, including managing window displays and property lists. - Collaborate with team members to streamline processes and enhance service delivery. - Proven experience in administration or a related role, preferably in the lettings agency sector. - Exceptional organizational skills with the ability to multi-task effectively. - Strong communication skills and confidence when handling phone inquiries. - A team player who thrives in a fast-paced **What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and development within the industry. - A friendly and supportive work environment. If you are ready to take the next step in your career and contribute to our thriving lettings agency, please submit your CV and a cover letter addressed to office manager Northwood Cheltenham is an equal opportunity employer and welcomes applicants from all backgrounds. We value diversity and are committed to creating an inclusive workplace. Join us in providing excellent service to our clients! We look forward to your application.