Executive - Accounts Receivable

Accounts Receivable/Credit Control (Accounting) Full time JOB PURPOSE Responsible for assisting the Director in performing day-to-day, administering, and managing the operations of Account Receivables besides providing excellent customer service through good practice of transactional processing and performance excellence services to the internal and external customer. KEY RESULT AREAS / RESPONSIBILITIES

1. Ensure timely and accurate issuance of billing, updating collection, submitting on monthly reporting, and completing bank statement reconciliation.
2. Update and monitor debtor performance on invoice issuance, collection, audit, and revenue analysis
3. Responsible for timely and accurate accounts receivable bank reconciliation
4. Support the development, implementation, and continuous enhancement of accounts receivable and customer management system.
5. Perform timely student refund and debt recovery process
6. Responsible for daily workflow at cashier counter which includes but is not limited to processing of fees, running reports, processing payments for various events throughout each semester, ensuring counter and receipts always remain organized.
7. Assist the Director in managing Account Receivables to ensure a sustainability of quality receivable services are provided to staff and external customers resulting in consistent, innovative, and comprehensive services.
8. Act as first point of reference for and manage receivables enquiries from staff and external customers and provide timely and accurate responses.
9. Undertake a range of administrative activities, including leading role, and liaise with other areas of the University, particularly Schools and external customers as required to support the delivery of excellent customer service on over-the-counter enquiries, request & collection, application processing & back-office work, manage email & phone enquiries etc.
10. Provide effective guidance and support to junior team members.
11. Drive and implement any initiatives due to operational duties as part of supporting role to the business entirely.
12. Contribute to staff development / training planning and actively participate in team discussions on the continuous improvement and development of services and procedures.
13. Carry out any other duties and responsibilities that may be assigned from time to time.
14. Ensure and streamline all the processes and policies related to receivables issues comply with University's requirements for both parties (internal and external parties) to achieve excellent customer experience.

JOB SPECIFICATIONS MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION Preferably bachelor’s degree in accounting/Finance/Business Admin. RELATED EXPERIENCE Preferably at least 3 years of working experience, preferably in an educational institution on operational transactional processing for finance involving payment counter, accounts receivable and bank reconciliation. COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

1. Sound knowledge of Microsoft Office.
2. Knowledge of educational institution policies and procedures is an advantage.
3. Good accounting knowledge and data processing.
4. Ability to handle stressful situations and strictly adhere to deadlines.
5. Ability to perform cashier duties accurately along with evidence of honesty, integrity, and confidentiality.
6. Ability to perform various assignments at the same time.
7. Possess a good command of English and Bahasa Malaysia.
8. Good interpersonal skills with ability to effectively communicate with customers, possess excellent customer experience.

COMPETENCIES (BEHAVIOURAL)

1. Dynamic with initiative.
2. Self-starter and self-motivated.
3. Positive working attitude.
4. Awesome teamwork.
5. Discipline.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Accounts Executive?
• Do you have reconciliations experience?
• Which of the following accounting tasks are you familiar with?
• Which of the following Microsoft Office products are you experienced with?
• Do you have customer service experience?

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