Customer Service Officer

Job Description: 

• Assist in developing and maintaining long-standing and trusting relationships with existing and potential clients;

• Handle customer enquiries on account opening, trading platform, market information and client complaints;

• Listen and understand clients’ needs and provide help and solutions to improve clients’ trading experience and results;

• Collaborate with management on sales goals, planning, and forecasting; maintain short and long-term business development plans;

• Be a team player and collaborate with other departments to manage customer feedback.

Requirements:

• Bachelor degree holder of Business, Finance or Commerce, with excellent and professional communication skills in English;

• 1 years’ experience in related industry is a definite advantage;

• Self-starter; self-motivated, excellent personal presentation and interpersonal skills, and leadership attributes and ownership;

• Eligible to work in Australia with a valid working Visa.

We offer 5-day workweek, career prospects and attractive package for the right candidate. If you would like to take the challenge to stretch your ability and form part of our team, please send your full career details, together with your current and expected salary by e-mail to: hr@banclogix.com.