IHG Hotels & Resorts

Responsibilities

1. Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed.
2. Ensure the right caliber and quality of applicants before sending to the Department Heads, taking into consideration IHG’s focus on Diversity, Equity & Inclusion, healthy gender balance, healthy nationality mix, People of Determination, Localization amongst others.
3. Develop strategy and tool for talent attraction and retention. Work with the Director of Human Resources to implement projects and effective processes to attract luxury profiles.
4. Implement the necessary metrics to understand trends and opportunities in total Recruitment including Recruitment Forecast, Pipeline, Turnover, etc.
5. Maintain healthy relationships with all key department heads, understand their hiring requirements, ensure timely hiring support as needed, and maintain a proactive approach to resourcing, identifying challenges, and providing resourcing solutions.
6. Timely management of all vacancies posted on E Careers, including consistency of adverts and time to fill.
7. Ensure accuracy of Arrival list, Internal Applications Tracker, and Recruitment Tracker.
8. Ensure accuracy of all contracts prepared and timely communication with all new joiners.
9. Implement and manage Social Media as attraction and retention tools.
10. Maintain effective relationships with all agencies and business partners, ensuring timely payments of invoices.