Solutions Architect

Role: D365 CE Solution Architect Location: London or Leeds or Telford or Birmingham On site work: 2-3 days on client site Salary: up to £115k base Join a team of passionate thought leaders in a dynamic and collaborative environment! The Business Applications team is currently hiring for a Microsoft Dynamics 365 CE Solution Architect. This organization is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve real-world challenges. Guided by core values, the team strives to achieve transformational results for clients across various industries, sizes, and geographies, offering full lifecycle solutions—from project inception and planning to deployment, ongoing support, and maintenance. Why work here?

• Multi-award-winning business
• Official and award-winning Microsoft partner
• Award-winning Databricks partner
• Official GitHub partner
• Cloud-native organization
• Growing international and diverse teams
• Collaborative environment encouraging knowledge sharing
• Private medical insurance
• Employee assistance program
• Income protection cover
• Death in service cover
• Group personal pension plan with enhanced contributions
• Flexible working options, including remote work
• Strong commitment to diversity, inclusion, and belonging

Job Summary: The ideal candidate is an ambitious and enthusiastic consultant responsible for delivering Microsoft Business Applications solutions to both current and prospective clients. They will work closely with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement applications. Key Responsibilities:

• Advise clients on how Microsoft Dynamics fits their environment, infrastructure, functional needs, and compliance requirements
• Lead the architecture and technical design for Dynamics 365 CE Sales, Service, Marketing solutions, Power Platform, and Field Services
• Collaborate with BAs, SMEs, end-users, and functional leads to ensure the architecture meets project needs, including integration with third-party systems
• Provide guidance to Dynamics functional and technical teams on project design
• Assist the Delivery Lead in planning and executing solution implementations

Qualifications and Skills:

• Extensive experience working with Microsoft Dynamics 365 CE (CRM) as a Technical Consultant or Architect, with a track record of successful implementations in complex customer service engagements
• Deep understanding of Dynamics 365 CE, with experience in multiple versions (4.0, 2011, 2013, 2016, 365)
• Ability to collaborate with BAs, SMEs, and Dynamics 365 Functional Leads to design solutions aligned with client needs, including integration with third-party systems
• Experience guiding Dynamics Developers and SMEs
• Skilled in creating both high-level solution architecture and detailed technical design documentation
• Expertise in data integration and migration, with experience in onsite/offshore delivery models and frameworks such as MVC and Entity Framework
• Strong client-facing communication skills and experience with pre-sales demonstrations

Technical Expertise:

• Proficiency in SQL Server 2008 or later, with experience in SSRS and FetchXML custom reporting
• Expertise in .NET Framework 4.5+ and WCF/Web API
• Knowledge of web development (HTML, CSS, JSON, XML, JavaScript, SQL)
• Proficiency in C# and object-oriented programming (OOP) concepts

Preferred Skills:

• Experience with Microsoft Azure, Power Apps, and Portal
• Familiarity with Customer Insights

Education and Certifications:

• Degree or equivalent experience
• TOGAF certification (preferred)
• Agile methodology certification
• Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales - MB-210)