Account Director
Job details
Wasserman
Wasserman is forever committed to serving our clients, colleagues, and community with exceptional insight, influence, and creativity, while making a positive and lasting impact. We support our employees' professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs throughout the world. What we do is fast-paced, exciting, and rewarding, which is why we love it and why you'll love life at Wasserman. Join our team today!
WHAT YOU WILL BE DOING
As an Account Director, you will be part of the CSM Middle East team, leading one of our biggest accounts. The role would see you working across different projects, and across different sports. You will lead the day-to-day relationship between CSM and the client, be responsible for client account management, and manage discussions related to the client's sponsorship strategy, the role it plays for them as a business and how that translates into activation planning and delivery for their current sponsorships. In addition, you will play a valuable strategic role across other client accounts also. We are looking for a candidate to bring great client skills, experience of working in the sponsorship industry, and a passion for the sports & entertainment sector. You will be part of our Brands team based in CSM's UAE offices (with remote and flexible working options). You will work with colleagues across the Middle East as well as the wider global team and will need to travel between UAE and KSA, as well as other countries in the region as required. You will report into an Associate Director with a dotted line into a Regional Managing Director and will have direct reports.
Your key responsibilities will include:
Strategic Account Management
Leading the relationship with the client, and day-to-day management
Developing relationships with key stakeholders in the client's in-house teams
Leading on client strategy updates and project planning
Effectively leading regular project and status meetings with the clients and internally within the team
Leading the development and management of project timelines, budgets, task tracking, and other documents
Manage internal and external ideation sessions and creative development
Support the relationships and management of internal stakeholders, rights holders & suppliers
Overseeing the team in implementation of all aspects of the account touch points including; general rights delivery, live event delivery, digital & social strategies, PR & Comms and guest management
Join client in-house meetings as required, and provide subject matter expertise where needed. Lead the collaboration across other parts of the wider CSM business to ensure the best possible client servicing
Line management of Account Team members
Strategy & Consultancy
Play a key role in the development and delivery of contracted strategy work for client accounts
Provide general strategy & consultancy expertise across other CSM Middle East client accounts
Support in new business projects with a strategy & consulting requirement, as well as providing insight and expertise in the early stages of new client work
Develop strong collaborative relationships with the global CSM S&C team, and represent CSM Middle East on regular update calls
Administration
Lead client meetings as required and ensure completion of agreed actions
Create and present client-facing and internal presentations as required
Manage the setting of client KPIs, evaluation, and other client reporting
Make adjustments to strategy documents and project delivery documents as required
General
Demonstrate a pro-active approach to client management, and a reputation for total reliability
Efficient personal, people management, and administrative skills
Demonstrate enthusiasm for the clients' business, and developing business understanding
Develop effective working relationships with internal colleagues across all accounts
Build a strong and long-lasting relationship with the client and other key stakeholders
Contribute as required to wider agency New Business
THE SKILLS AND EXPERIENCE YOU NEED
- University graduate
- Fluency in English, written and spoken. Arabic beneficial but not essential
- A clear passion for the business of sport, marketing, and strategy
- 10+ years' experience in Sports Marketing / Partnerships.
- Specific experience in Motorsport and/or Tennis preferred
- Experience of line management preferred
- Client-facing experience within the Middle East region. KSA beneficial
- Good presentation skills and ability to lead group discussions
- Outstanding written and oral communications skills, attention to detail
- Analytical and problem-solving mentality. Appetite for business understanding and strategic planning
- Ability to multi-task and work across a number of different workstreams
- Proven ability to prioritize, manage a team efficiently, and ability to work under pressure
- Solution-focused and hands-on approach to managing workstreams
- CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
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